Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. We’re Hiring: Case Manager – Homelessness Services Location: Mary Street Supported Accommodation, Caboolture Classification: SCHADS Crisis Level 2 Employment Type: Full-Time 8am – 4pm Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About the Role Are you passionate about supporting individuals experiencing homelessness to achieve stability and independence? Join our team as a Case Manager at Mary Street Supported Accommodation. You’ll provide vital support across residential and community settings, helping clients build pathways to long-term housing, improved social inclusion, and sustainable independence. How you will make an impact: Build trusting, respectful relationships that support self-determination and client engagement Deliver tailored case management support aligned with TSA’s case management models and practice standards Conduct comprehensive assessments of clients’ needs, risks, and vulnerabilities Collaboratively develop and implement individual case plans with clear, achievable goals Provide ongoing monitoring and review of client progress, adjusting plans as needed Support clients in accessing relevant services, advocating on their behalf where necessary Help clients establish strong community connections and long-term support networks What You Will Bring Tertiary qualification in Community Services, Social Work , or a related field (degree preferred) Demonstrated experience in case management and client assessment within the social services sector First Aid Certificate preferred - successful candidate needs to be willing to work towards getting there first aid A strong understanding of issues related to homelessness and housing support Excellent communication, organisational, and advocacy skills Current Working with Children Check Valid Driver’s Licence What we offer: The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us : The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply: Join a compassionate, mission-driven team making a real difference in the lives of those experiencing homelessness. Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
