Are you ready to take the reins in a fast-paced, top-tier real estate agency with a reputation for innovation, luxury, and results? This is your chance to join a high-growth, award-winning business operating at the top of its game. Based in one of Sydney's most desirable lifestyle hubs, this elite agency is known for its dynamic culture, cutting-edge marketing, and unmatched market presence. With an energetic team of sales agents, marketing creatives, and operational experts, this is a workplace where excellence is the norm and your impact will be felt from day one. As the Operations Manager, you'll be the engine behind the business - driving performance, streamlining systems, and ensuring seamless execution across every function. Sitting at the leadership table, you'll play a key role in shaping strategy, improving processes, and supporting a team that thrives on success. This is more than just an ops role - it's your opportunity to step into a career-defining leadership position in a business that values ambition, celebrates wins, and backs its people to grow. The Perks: Be Part of an Award-Winning Agency- Join a premium, high-performing real estate brand recognised for excellence across the industry Executive-Level Role with Impact- Step into a key leadership position where your voice matters and your ideas help shape the business Modern Office in a Prime Location- Work from a beautifully designed, centrally located office close to cafés, transport, and lifestyle hotspots No surprises - just structure, clear systems, and the support you need to thrive Strong Culture & Team Spirit- Be part of a collaborative, social, and motivated team that genuinely enjoys working together Work with the Best- Join a high-achieving team that values professionalism, celebrates wins, and supports each other daily. Impressive Brand for Your Career- Be aligned with one of the fastest-growing, most respected agencies in Sydney- a standout addition to your resume. The Position In the role of Operations Manager, your key responsibilities will include: Support all agents with contract preparation, exchanges, and urgent contract-related queries Attend and assist at all auctions - before, during, and after, including managing exchanges Conduct compliance checks on agency agreements (ID, comparables, checklists, correct details) Oversee and manage the processing of agency agreements and price revisions with admin team Handle all sales exchanges: documentation, system updates (Vault), and coordination with accounts Manage post-sale administration including cheque deposits, contract postage, and listing updates Communicate new sales promptly to the team and ensure accurate listing status across platforms Problem-solve property-related issues for buyers, vendors, and agents as they arise Liaise with IT provider for staff and office tech support Oversee onboarding and offboarding of all employees Manage CPD training records and maintain up-to-date licence files (digital and physical) Conduct internal audits on sales files for compliance Provide operational support to accounts and Chief of Staff, including HR, recruitment, and staff coverage when required The Person The ideal candidate for the role of Operations Manager will have: Previous real estate experience as an Operations Manager, Office Manager or high level Executive Assistant Strong experience in real estate contracts and compliance (essential) Deep understanding of agency agreements, OFT regulations, and exchange processes High level of initiative, ownership, and accountability Excellent communication skills and stakeholder management Ability to work under pressure and manage multiple tasks with tight deadlines Strong problem-solving mindset with a proactive approach Tech-savvy with experience using Vault or similar CRM systems Professional, polished, and solutions-focused Apply in Strict Confidence Submit your CV by hitting APPLY NOW or contact: Bianca Piras Email: bianca@p3recruitment.com.au Mobile: 0434 376 835 For a quicker response, please text or call. We're available outside of business hours! No CV? No problem! We're happy to have a confidential discussion with you regardless. Rest assured, we will never inform your employer that you're exploring new opportunities.