Your new role: As the Senior Manager of MASS Central Business Services, you will lead and manage a team delivering vital administrative support and facility operations across two Queensland MASS locations. You will oversee budget and staffing responsibilities, provide authoritative advice to senior leadership, and drive continuous improvement through innovative systems and processes. Your role will also ensure compliance with statutory and organisational policies, while fostering a culture of respect, safety, and operational excellence. Lead, develop, and manage a team of 5 administrative staff supporting MASS operations Oversee financial and HR delegations in line with Metro South Health guidelines Manage operational functions including bespoke databases, procurement, quality assurance, and facility maintenance Provide expert advice and recommendations to the MASS Director and senior management. About you: You are a proactive and strategic leader with a strong track record in managing business support functions within complex health or human services settings. Your organisational, communication, and negotiation skills enable you to manage competing priorities and build positive stakeholder relationships at all levels. Proven leadership and team management experience in complex organisations Expertise in managing human, financial, and physical resources efficiently Strong knowledge of governance, compliance, and quality assurance frameworks Excellent verbal and written communication, including report and submission writing Check out our quick tips and application essentials! What we can offer you: We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. About us: The Medical Aids Subsidy Scheme (MASS) provides funding for aids and equipment to eligible Queensland residents who have a permanent and stabilised condition or disability. The scheme assists people to live at home and avoid early or inappropriate residential care or hospitalisation. Aids and equipment are subsidised on a permanent loan basis, through private ownership or the supply of consumables. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together.
