Job Description A Career that lets your passion shine: Respond to inbound leads with speed, accuracy and commercial awareness Convert business and maximise revenue opportunities through effective selling and upselling Plan and execute events end-to-end, from proposal through to post-event follow up Proactively communicate with clients to understand their needs and personalize events to exceed expectations Prepare proposals, contracts, BEOs, event reports and run pre-event meetings Showcase your passion for people and luxury hospitality by fostering strong client relationships, repeat business and excellent reviews Consistently achieve or exceed set KPIs Work collaboratively with other departments to ensure the Hotel's goals are met, including Reservations, Front Office, Culinary and Food & Beverage Maintain accurate records and reporting across all sales and events management systems