Position Title: Systems and Cloud Engineer Classification/Grade: Clerk Grade 9/10 Division/Branch: Technology and Systems Transformation Location: Sydney, NSW 2000 Employment Type: Ongoing Salary: $129,465 - $142,666 p.a Closing Date: 10am, 23rd October 2025 Make a real impact in health care accountability. Join the Health Care Complaints Commission (HCCC), an independent statutory body protecting public health and safety by prosecuting, resolving, investigating and assessing complaints about health care providers. We are committed to integrity, transparency, and fairness in all we do. To learn more about the HCCC, click on www.hccc.nsw.gov.au About the Role We are seeking a motivated and experienced Systems and Cloud Engineer to join our Technology and Systems Transformation division. In this role, you will manage and enhance HCCC’s IT systems, data platforms, applications and infrastructure, with a strong focus on cloud technologies and cyber security. You will provide technical expertise across system administration, security controls, performance monitoring and service improvements, while working closely with colleagues and external partners to deliver reliable, secure and innovative ICT solutions. This is a hands-on role where your technical expertise will directly support the Commission’s vital work to protect public health and safety. Role requires occasional afterhours support. To view the Position Description here. What We’re Looking For The ideal candidate will have: Relevant tertiary qualifications in ICT, Computer Science, or a related field, or equivalent practical experience. Demonstrated experience supporting and administering ICT systems in a hybrid environment, including Windows services, Microsoft 365/Azure, SQL, and cloud platforms (Azure/AWS). Strong knowledge of systems engineering, networking (WAN/LAN, routing), security controls, and ITIL service management practices. Proven ability to strengthen cyber security posture, manage system performance, and deliver improvements to ICT services. Well-developed communication and collaboration skills, with the ability to explain technical concepts clearly and work effectively with colleagues, suppliers, and stakeholders. Capacity to deliver results in a dynamic environment, solve complex problems, and apply technology to improve business outcomes. Relevant Microsoft or cloud certifications will be highly regarded. Essential Requirements To be eligible to apply for this position, applicants must have existing Australian work rights. Given the HCCC’s unique and critical role in maintaining the integrity of the NSW health system, it is essential that all prospective employees are able to carry out their duties in an independent, honest and consistent manner with uncompromising adherence to strong moral and ethical principles and values. The successful applicant will be required to complete a Background Verification Check which includes a National Police Check (Criminal History), qualification check, and may be required to hold a current paid Working with Children’s Check (WWCC). Why Work With Us Salary range from $129,465 - $142,666 plus superannuation and annual leave loading. Hybrid and flexible work options Convenient CBD location Access to our wellbeing initiatives such as Fitness Passport, Headspace subscription and more! How to Apply To apply, please submit: A cover letter (maximum 2 pages) addressing the key requirements of the role An up-to-date resume A response to the 2 following targeted questions (optional) 1) Describe a time when you identified a significant risk in a system or cloud environment (e.g. security, performance, or availability). How did you assess the issue, escalate it if required, and implement a solution? 2) In a busy ICT environment, competing requests and incidents often arise. How do you prioritise tasks and manage workload to ensure critical services remain stable while also progressing longer-term improvements? People of Aboriginal and/or Torres Strait Islander background are encouraged to apply. The selection process will include a comparative assessment to assist in determining your suitability for the role. This will include a behavioural based interview and online testing
