For over 60 years, we’ve been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first. We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia’s leading retail groups. If you love retail as much as we do, we’re excited to hear from you. The Opportunity As a Showroom Administrator, you’ll be the welcoming face of our Prahran showroom, supporting both our customers and our sales team through a mix of customer service and administration. Each day will bring variety - from greeting customers and assisting with purchases to managing the key processes that keep our showroom running seamlessly. What You’ll Be Doing Greeting and assisting customers in person and over the phone Processing payments, banking, reconciliations, and data entry Coordinating deliveries and providing after-sales support Supporting the team with general showroom administration Helping to deliver a professional and memorable customer experience What We’re Looking For Previous experience in customer service or administration (retail, hospitality, travel, contact centre, or sales experience all welcome) Strong communication skills—both written and verbal Highly organised with the ability to manage multiple tasks in a busy environment A collaborative team player with a positive, proactive attitude Confident with basic computer skills and keen to learn What We Offer Generous staff discounts on premium kitchen, bathroom, and laundry products Access to wellbeing programs and support through our Employee Assistance Program Invitations to supplier events and industry galas 5 weeks of annual leave once you reach 5 years of service Comprehensive training and development to set you up for success Genuine opportunities to grow your career—we love to promote from within At e&s Prahran, we’re passionate about creating exceptional experiences—for our customers and for our people. If you’re a natural people-person who thrives in a dynamic environment and enjoys variety, organisation, and teamwork, we’d love to hear from you. e&s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. If you require any accommodation or want to find out more, please reach out to careers@eands.com.au. Please note that only shortlisted candidates will be contacted for an interview.
