Overview Our client is an innovative and fast-growing Australian tapware brand seeking an entrepreneurial Chief Operating Officer (COO) to drive its next stage of scale. The company has a strong market presence, high-quality product design and global distribution, and has grown into a multi-million-dollar business with continued growth ahead. This role will suit someone who thrives in a scaling environment with proven experience in a Founder-led business, having previously grown a business from circa $20M to $60M within B2B/wholesale. Responsibilities Own operations, lead the leadership team, and drive the execution of the company’s growth strategy Embed performance scorecards, quarterly priorities, weekly leadership meetings and action items into the business rhythm Develop and mentor managers to build capability and leadership habits Build alignment across sales, marketing, product, operations and finance Ensure clear strategies exist for sales, marketing and product, enabling managers or external partners to design and deliver them Oversee market entry, product launches and major commercial initiatives Oversee warehousing, logistics, customer service and supply chain to ensure quality and service standards Support managers to improve systems and processes that enable scale Partner with the CFO on budgets, forecasts, cash flow and margin control Ensure operational and commercial decisions preserve and strengthen profitability Qualifications and experience Proven track record of scaling a product-based business from circa $20M to $60M in revenue, with experience in a Founder-led environment Full P&L ownership, directly managing financial performance Experience leading executive leadership teams and holding senior leaders accountable for execution Experience across multiple revenue channels, particularly B2B, with DTC, Retail and International experience valued Ability to balance revenue growth and profitability Hands-on leadership style with mentoring focus while still executing Experience leveraging AI and automation to enhance efficiency and execution Must have permanent and unrestricted working rights in Australia to be considered. Job details Seniority level: Director Employment type: Full-time Job function: Management, Strategy/Planning, and Supply Chain Industries: Wholesale, Retail, and Transportation, Logistics, Supply Chain and Storage Location: Melbourne, Victoria, Australia J-18808-Ljbffr