We are a growing group of three crash repair workshops (CK Paint & Panel, Castle Body Worx & Edwardstown Autobodies) servicing Melrose Park & Edwardstown. With a focus on high-quality restoration, panel beating, spray painting, and customer satisfaction, we’ve built a reputation for consistent workmanship and reliable turnaround. We’re now looking for an experienced General Manager to oversee daily operations across all three sites, build structure, and help take the business to the next level. About the role As General Manager, you’ll lead and manage all aspects of the business operations across our three shops. Your focus will be on: Streamlining workflows and improving efficiency Supporting staff and leading small teams across each site Overseeing quality control, job flow, and workshop performance Implementing basic systems (quoting, job tracking, admin) Ensuring jobs are delivered on time and on budget Working closely with the owner/s to develop and grow the business Key Responsibilities: Manage day-to-day operations across all 3 crash repair shops Lead and support panel beaters, spray painters, apprentices, and assistants Monitor job progress, workflow, parts ordering, and job costing Liaise with insurance companies, fleet clients, and suppliers Handle customer service issues or escalations as needed Track key performance indicators (KPIs) and report weekly Help implement admin and workshop systems Assist in hiring, training, and staff development Requirements: Is highly organised, reliable, and confident managing teams Can work independently and get things done without micro-management Understands quoting, workflow management, and quality standards Has solid communication skills and a strong work ethic Basic admin or bookkeeping knowledge (or ability to work with admin support) Previous experience as a Workshop Manager, Operations Manager, or Foreman (not essential, but highly regarded) Familiarity with job tracking software or workshop management tools (not essential, but highly regarded) Understanding of insurance claim process or fleet work (not essential, but highly regarded) Why Join Us? Work with a tight-knit team in a well-established and growing businesses Real opportunity to lead, make decisions, and build something long-term J-18808-Ljbffr
