The key duties of the position include The Role As a member of the Quality team, you will perform governance and assurance work in support of the certified ISO 9001:2016 Quality Management System. You will have an understanding of the AS/NZS ISO 9001:2016 Quality Management System requirements, develop and maintain knowledge of relevant process, product and contract compliance, which will be applied in a proactive audit and assurance program. You will also identify and define issues, and report on non-conformances to ensure the accuracy and effectiveness of internal processes. You will formalise your findings through excellent report writing and documentation. This position is required to: Have exceptional attention to detail and a high level of accuracy to perform complex assurance activities on external stakeholders applying technical knowledge; Coordinate and perform quality assurance, governance, auditing and corporate reporting activities; Provide guidance on the management of quality assurance processes and business planning including the review and improvement of business activities; Develop, implement and review quality assurance and governance procedures, practices and frameworks; Contribute to the strategic review of quality assurance systems in the areas of strategic and business planning, performance measurement and continuous improvement; Have strong verbal and written communication skills with the ability to tailor communication style and language according to the audience's level of knowledge, skill and experience; Have strong stakeholder engagement skills to build and sustain effective relationships with team members, management and stakeholders; Analyse and suggest improvements to quality assurance policies and procedures to ensure appropriate performance against best practice; Design and implement solutions to issues impacting on the achievement of desired outcomes. The successful candidate may be required to undertake work on and be provided with technical information pertaining to defence articles of United States of America (US) origin. In accordance with the US International Traffic in Arms Regulations (ITAR), any applicant who holds, or has previously held, citizenship or permanent residency of a country other than Australia will be required to declare and indicate the country or countries of citizenship or permanent residency. Restrictions on access to defence articles and associated technical data subject to the ITAR by dual national employees may apply. About our Team The Collins Submarine Program within the Naval Shipbuilding & Sustainment Group (NSSG) is responsible for the maintenance and programmed upgrade of Australia's Collins Class Submarines. The Program works in partnership with the Royal Australian Navy and Industry to deliver the strategic submarine capability to the nation. You will have access to generous and attractive working conditions as an Australian Public Servant in Defence. Working for Defence will support you in balancing work life with family and other priorities. You can access a variety of flexible working arrangements, including part-time work, occasionally working from home and working hours that are not always nine to five. Information on Defence employees' working conditions, including an attractive remuneration package that may respond to industry variations and a generous superannuation contribution (15.4%), can be sourced from the Defence Enterprise Agreement. If you require further information, please email nssg.submarines.workforcemgt@defence.gov.au Our Ideal Candidate The ideal candidate will be self-motivated and have an understanding of regulations, license and standards of practice; engage with stakeholders and perform business process monitoring ensuring adherence to regulatory, license and contract requirements. You will also be able to recommend, communicate and provide reporting of compliance and initiate remedial actions. Furthermore, you will contribute to strategic planning, program management and policy development within the group. The ideal candidate will be accountable under broad direction to perform and achieve complex quality assurance activities within an integrated workforce. You will be accountable for organising your workflow and making independent decisions relating to your area of responsibility. You will be accountable to have and maintain a well-developed understanding of compliance to relevant legislative frameworks, government decision-making and Defence's mission and policy requirements to achieve results through the conduct of analysis and auditing, demonstrating excellent report writing skills. The ideal candidate will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. You will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures providing detailed quality assurance advice in relation to complex work. The ideal candidate will have a considerable level of stakeholder engagement and will liaise with stakeholders in relation to complex issues. You will be required to identify, anticipate and respond to stakeholders' needs and expectations to achieve work unit and Defence outcomes. You will also be accountable to contribute towards ongoing self-improvement and professional development.
