The opportunity we have available The Government Services Branch is seeking to fill the role of EL1 Assistant Director within the Ministerial Liaison Team. This role provides direction and high level support to the Ministerial Liaison Team and Ministerial Offices through the management of a range of complex operational mechanisms that support the department's DLO Program. The Government Services Branch delivers essential services and expert advice with integrity, supporting internal and external stakeholders to achieve department goals. The Branch plays a critical role in upholding accountability, transparency, and effective communication between the department, ministerial offices and key stakeholders by providing a range of professional services, including ministerial, parliamentary, Cabinet and Freedom of Information. There are 3 sections in the Branch: The Freedom of Information Section has overall responsibility for managing the department's FOI requests, internal reviews, and Information Commissioner reviews; and supports portfolio Minister's offices and agencies in relation to the processing of FOI requests. The Parliamentary Services Section assists and tracks the department's involvement with Parliamentary processes and committees. The Ministerial Services and Cabinet Section oversees the management and administration of ministerial workflows, and coordinates the portfolio's Cabinet business and classified material. Government Services Branch is undergoing a structured change management process, aimed at improving service delivery, enhancing internal processes, and strengthening capability across teams. This transformation is focused on modernising systems, streamlining workflows, fostering a supportive culture of continuous improvement, and aligning operations with strategic departmental priorities. The key duties of the position include What will you do? We are looking for a high performing candidate to support the department's DLO program and ministerial liaison function. As the EL1 Assistant Director, you will be responsible for: decisions made in relation to the daily operational management of the Ministerial Liaison team and DLOs effectively implementing, maintaining and continuously improving the department's DLO program, including the management of recruitment, training, risk management, reporting and compliance leading the ongoing development of the department's DLO Framework, guidance materials, procedures, policies and guidance to ensure we are delivering the best operational outcomes for the department and our ministerial offices setting clear priorities for the section and managing time and resources effectively providing outstanding client services to ministerial offices, the DLO cohort and departmental stakeholders, and driving a culture of continuous improvement ensuring processes, procedures and systems are supporting the delivery of services to ministerial offices, and effectively managing the resolution of issues as they arise providing strategic direction and advice to senior executives and key stakeholders on DLO activities. The role requires the successful candidate to periodically travel to the Australian Parliament House to liaise directly with our departmental DLO cohort. As such, the successful applicant should be located in Canberra, ACT. Who are we looking for? The successful candidate for this position will be able to demonstrate their capability against the Executive level 1 Work level standards. The suitable candidate will demonstrate: proven experience in stakeholder liaison roles, with strong interpersonal, negotiation, collaboration and coordination skills proven organisation skills and attention to detail, including the ability to proactively anticipate priorities, identify issues and provide effective solutions resilience and flexibility, with the ability to deliver quality work within tight or highly evolving deadlines sound verbal and written communication skills effective judgement, with the ability to think strategically with ministerial expectations and departmental priorities in mind highly developed leadership and people management skills, including the ability to lead, mentor, coach and build a positive team culture experience in planning, managing and embedding change effective management of confidential and sensitive issues with discretion and professionalism experience in managing the interface between a department and their ministerial offices would be highly regarded.
