Operations & HR Manager (with NDIS Experience) We are partnering with a lovely NDIS and aged care provider in Parramatta to source an experienced Operations & HR Manager. This is a fantastic opportunity to join a close-knit team and work directly with the business owner in a role that combines leadership, HR, and operational management. About the Client The organisation delivers high-quality, person-centred in-home aged care and disability support services across the Ryde and Parramatta regions. With a strong reputation for compassionate care and community focus, the team is expanding and creating progression opportunities for the right person. Key Responsibilities Oversee daily operations and office coordination, ensuring smooth and efficient processes Manage rostering and scheduling of staff in line with NDIS and client needs Lead HR functions including recruitment, onboarding, compliance, and performance management Support staff with complaints, issues, and conflict resolution in a professional manner Collaborate closely with the owner on planning, business improvements, and strategic growth Ensure NDIS compliance, reporting, and documentation are maintained to the highest standard Contribute to staff development, training, and retention initiatives Required Experience: Proven experience in the NDIS sector (essential) Strong background in HR and operations, ideally within health, care, or social services Excellent communication, organisational, and problem-solving skills Professionalism, empathy, and discretion when managing sensitive issues Confidence using rostering tools, HR/payroll systems, and NDIS reporting platforms Benefits Convenient Parramatta location with onsite parking Direct collaboration with a supportive and approachable owner A friendly, close-knit workplace culture Genuine career progression opportunities as the business grows An opportunity to make a real impact in a community-focused organisation Salary: Up to $110k Super Immediate start available Please click apply or contact: laura@brightsiderecruitment.com.au 0435 554 593
