Job Description Client Profile This boutique tourism and hospitality business is set on rugged coastline and delivers an experience that blends world-class accommodation, food and beverage, and nature-based experiences. With multiple assets on-site, including a premium waterfront lodge and a renowned river cruise, the business offers guests a truly immersive experience and is part of a respected group known for excellence in regional tourism. Job Description The Assistant General Manager will support the General Manager in overseeing daily operations, leading department heads, and driving excellence in service, team engagement, and commercial performance. This is a hands-on leadership role that spans accommodation, dining, and guest services in a highly seasonal, experiential environment. Lead and mentor department managers across housekeeping, F&B, and front office Ensure delivery of exceptional guest experiences across all touchpoints Manage operational budgets, rosters, and resources in line with business demands Support annual business planning and continuous improvement projects Act as General Manager in their absence and represent the property in key forums Candidate Profile You are a dynamic and guest-focused hospitality leader with experience across accommodation and food and beverage operations. You bring energy, structure, and positivity to your team and are ready to live and lead in a truly unique part of Australia. Minimum five years’ experience in a hospitality or tourism leadership role Strong people leadership and mentoring capability across multiple departments Experience in resort, lodge, or remote tourism operations is highly regarded Excellent communication, planning, and guest engagement skills Business acumen, including budget and compliance understanding F&B or front office background with hands-on leadership preferred Offer A competitive salary package is on offer, with accommodation available and the opportunity to live in one of Australia’s most spectacular and unspoiled locations. This role is ideal for a young family or a hospitality professional seeking adventure, leadership growth, and a unique lifestyle. To learn more about this role, submit your CV or contact Phil Gannon via phil@hastingspeople.com.au for a confidential discussion. By applying to this role, you are agreeing to the terms set out in Hastings People's privacy policy available at the Hastings People website. https://www.hastingspeople.com.au/privacy-policy
