About Us At Sydney Headache and Migraine Clinic/M Physio, we are leaders in the assessment and treatment of headache and migraine conditions, along with expert care for musculoskeletal issues. We foster a positive and supportive team culture, full of friendly and enthusiastic individuals who work collaboratively to deliver professional results for our patients. About The Role We’re looking for a friendly, reliable, and organised individual to join our team as a Part-time Receptionist/Administrator . This is a diverse role where you will be dealing directly with patients, third-party organisations, expert clinicians and executive leadership on our team. Outstanding verbal and written communication skills and a can-do attitude are essential, as is the ability to work well in a team environment. This role offers approximately 20 hours per week , with additional hours provided during the training period . There will also be opportunity to pick up extra hours depending on staff absences and operational demand. Start date: 29th of September or 20th of October. Who We Are Looking For We’re looking for a team member who is not only skilled but also a great fit for our team. The right person will have: Minimum 20 hours per week availability , Tuesday to Saturday Proven allied health admin experience is highly advantageous Proven customer service experience using in a variety of media; including in-person, phone, email, online communication, CRMs. Confidence using Nookal , Cliniko , or similar practice management software is highly valued. Tech-savvy with experience in social media and other digital communication platforms A genuine passion for delivering high-quality patient experiences Strong problem-solving skills and the ability to work independently A positive, team-oriented mindset An Award-Winning Clinic Our company is composed of award-winning clinics committed to delivering the highest quality of care and expert advice to all our patients. The company has been featured on Channel 7, 9 and 10 News multiple times, the Courier Mail and ABC news radio, just to name a few. Awards include the following: 2022 Australia's top 5 Physiotherapist by the Australian Allied Health Awards 2018 Finalist in the Optus Health Business Service of The Year 2016-2020 Finalist in the Australian Small Business Championships Award 2017 Finalist for the HESTA Primary Healthcare Awards 2016 Winner in the Lord Mayors Multicultural Businessperson of the Year How We Look After Our Team: Events - All clinics shut down on a quarterly basis for a fun get-together, with an inspiring speaker for personal and professional growth, followed by a goal-setting workshop, and finishing it off with a fun social night out activity dinner. Amazing friendly team - Fun, dynamic and social team with regular get-togethers. Supportive Management - Ongoing dedicated mentoring. Career development - Opportunity for career growth through our career development program. Please note: This role offers a routine roster with consistent weekday shifts with occasional variations depending on operational demand. Due to the nature of patient bookings and clinic operations, flexibility during daytime hours is limited. As such, the position may not be suitable for individuals with ongoing daytime study or other fixed commitments. If this sounds like you and you’re looking for a meaningful role in a supportive team where your contribution truly matters, we’d love to hear from you!
