Senior Engineer – D365 Contact Centre Platform Location: Sydney | Full-time️ Eligibility: Only Australian citizens or PR holders can apply Join a leading team revolutionizing customer experience! We're looking for a Senior Engineer with deep expertise in Microsoft Dynamics 365 Customer Service and a passion for building intelligent, scalable cloud solutions. What You’ll Do:Design & implement advanced D365 Contact Centre solutionsIntegrate with Azure, Power Platform, and Microsoft 365Lead agile development teams and mentor junior engineersCustomise & configure D365 CE for enterprise-grade CRM needsCollaborate with stakeholders to drive innovation in customer service ✅ What You Bring:4 years in software engineering (C#, JS, or Python)2 years with cloud/distributed systems (preferably Azure)Expertise in D365 CE, Omnichannel Engagement, and Power PlatformStrong technical leadership and stakeholder engagement skills Bonus Points:Microsoft certifications (Dynamics 365 / Azure)Experience in large-scale CRM implementations Does this sound like you or someone you know? Apply now and send your CV here: gealyn.pafin@prideglobal.com
