As Group Operations Manager, you'll balance oversight of high-capacity, multi-dimensional pubs with a focus on maintaining the strong performance of stable, gaming-led properties. Working closely with venue managers and the senior leadership team, you'll provide operational guidance, build capability, and deliver both growth and consistency across the group. Key responsibilities include: Overseeing day-to-day operations across a portfolio of large-scale venues Leading, mentoring, and developing venue management teams to achieve operational excellence Driving performance across food, beverage, gaming, and entertainment divisions Ensuring compliance, risk management, and responsible service standards are met consistently Collaborating with ownership on strategy, budgets, and business development opportunities Identifying and implementing efficiencies to improve profitability and customer experience About You This is a senior role requiring a proven operator with experience at group or multi-venue level. You will bring: Demonstrated success in senior hospitality management, ideally across pubs, hotels, or multi-site operations Strong commercial acumen with the ability to manage budgets and deliver sustained profitability Exceptional leadership and communication skills, able to inspire and hold managers accountable Deep understanding of all facets of a pub business - food, beverage, gaming, accommodation, and retail A balance of strategic thinking and hands-on operational capability Full Australian working rights Benefits Competitive salary package ($150-170K Super) Oversight of a diverse and challenging portfolio of venues Work with a medium-sized group that values stability and growth Strong scope to make an impact at both operational and strategic levels How to Apply If you're ready to take the next step in your hospitality leadership career, apply today with your CV and an optional cover letter. All applications & conversations will be treated as strictly confidential.
