We are seeking an experienced and passionate Restaurant Supervisor to join our team at SUUM, a modern Korean omakase restaurant located in the heart of Brisbane CBD. Our intimate 16-seat chef’s counter showcases seasonal, creative cuisine with curated beverage pairings, and we pride ourselves on delivering an exceptional guest experience.
Job tasks and responsibilities
Manage all FOH duties as the sole Supervisor (single-staff FOH operation)
Handle phone calls, reservations, and guest enquiries in a professional manner
Welcome guests and provide warm, attentive service throughout the dining experience
Present and serve wines and beverages, offering pairing suggestions and explanations
Collaborate with chefs to assist in explaining dishes and menus to guests
Ensure smooth communication between kitchen and guests during service
Maintain floor readiness, table setting, and cleanliness in accordance with fine dining standards
Monitor guest satisfaction and respond promptly to feedback or requests
Assist with closing duties, including basic cash handling and end-of-day checks
Uphold health & safety standards and represent the brand with professionalism
