Join a Growing, Family-Owned Business as a Call Centre Consultant! Are you a passionate and experienced Call Centre Consultant looking for a rewarding career opportunity? Join a rapidly expanding, family-owned company with a strong national presence. What's in it for you? Permanent, full-time role - Monday to Friday, 9:00 AM to 5:00 PM (no overtime!) Full on-the-job training provided Supportive and inclusive team environment Career growth opportunities within a stable, family-run business Your Day-to-Day: Manage a high volume of inbound calls and emails with professionalism and efficiency Maintain exceptional customer service standards Schedule service call-outs and manage diary entries Collaborate with the Sales team to support lead generation Accurately enter data into Salesforce CRM Process manual invoices using MYOB What You'll Bring: Minimum 1 year experience in a similar role (highly regarded) Strong reliability, punctuality, and accountability Exceptional accuracy and attention to detail Ability to work collaboratively and adapt in dynamic environments Proficiency in Salesforce and MYOB is advantageous Ready to make a difference and grow with us? Apply now and become part of a team that values your contribution! About Toll People Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development. Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities.
