Epping, Full Time, Automotive Please Quote Reference Number 13566 Frontline Customer Service / Receptionist SUPERSTAR! Ability to stay calm under pressure & solve problems proactively Join Bayford - 100 years strong, part of the Autopact Group Bayford has been servicing Victorians for over 100 years and is now proudly part of the Autopact Group - one of Australia's largest and most respected automotive dealership groups. With a national focus on staff retention and customer satisfaction, we're committed to supporting our people and delivering outstanding service. We're now seeking a Service Receptionist to join our busy team in Epping. If you love interacting with people, thrive in fast-paced environments, and have strong attention to detail, this could be the perfect opportunity - no prior automotive experience required. You will need to demonstrate : Previous customer service or receptionist experience (any industry) A friendly, professional manner with strong communication skills Confidence using computers and learning new systems Great organisational and multitasking abilities Ability to stay calm under pressure and solve problems proactively A team player attitude and willingness to learn A valid driver's licence As part of our frontline Service Department team, your responsibilities will include : Greet customers warmly and manage check-ins at our Service Department Answer phone and email enquiries professionally and efficiently Assist with service bookings and appointment scheduling Provide updates to customers on their vehicle status Process invoices and support daily admin tasks Work closely with our Service Advisors and workshop team to ensure smooth operations In return, we can offer you : A supportive team with long-term staff and experienced leaders Career development opportunities within a national group- Competitive salary and job stability Staff discounts on vehicles, servicing, finance, health insurance & more Referral bonuses and employee assistance program Our people stay because we invest in them. Many of our team have been with us for years - a clear reflection of the strong culture and support we provide. At Autopact Group, diversity is celebrated and equal opportunities are provided to all. Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive. If you're looking for a stable role with a friendly team and real career potential, APPLY NOW and join us at Bayford Epping!
