About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au . Be part of a client focussed team Proven development opportunities and career progression Hybrid working arrangements About the Company As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au Our employees enjoy working with MSS because we: Have a high people and culture focus Offer extensive development and progression opportunities Work collaboratively together and are high achievement focused About the role The position is primarily responsible for a single contract client . You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service, and you will build strong relationships with your internal stakeholders. Duties include but are not limited to: Collect, clean and interpret data from multiple systems, CRMs and financial platforms. Develop reports to track workforce planning performance, arrears risk and customer behaviour. Review and follow up timesheets submission, corrections and compliance. Using advanced excel/data skills, completing fortnightly claims, integrating data using existing models and following internal processes and sharing to client portals Provide administrative support for training and license expense tracking and other ad hoc coordination duties. Skills & experience Advanced Excel skills and Microsoft Office suite Commercial awareness Analytical and detail oriented Strong interpersonal skills Power BI experience, an advantage How to apply MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and are currently developing our first Innovate Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you. How to apply MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .