Workforce Planner Location: North Side of the Brisbane River, QLD About the Role We are seeking a highly organised and proactive Workforce Planner to join our team at our Distribution Centre. Reporting directly to the Distribution Centre Manager, you will play a key role in managing labour hire agency relationships, rostering, scheduling, payroll administration, and safety management. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys balancing operational efficiency with people-focused practices. Key Responsibilities Operational Management: Manage day-to-day relationships with labour hire companies and external suppliers. Escalate employee issues appropriately and provide constructive feedback on performance. Support the recruitment process for team member roles in consultation with management. Schedule inductions, probation meetings, and assist supervisors throughout the process. Ensure rostering complies with the relevant Enterprise Agreement. Respond to ad hoc operational requests and adjust schedules as required. Verify services provided align with invoicing. Process leave and maintain payroll as directed by Management and HR. Take a proactive role in safety administration, including the Safety Management System (Solvesafety). Teamwork & Relationships: Build strong relationships with internal teams, stakeholders, and external suppliers. Communicate openly, resolve conflicts constructively, and foster a safe working environment. Organise wellness programs and support a positive team culture. General Responsibilities: Take ownership of responsibilities and follow through on commitments. Continuously seek opportunities to improve business processes. Demonstrate respect, fairness, and integrity in all interactions. Adhere to company policies, procedures, and privacy legislation. Assist with additional responsibilities as directed by management. Skills & Attributes: Values-driven, leading by example with Safety, Teamwork, Accountability, Respect, Integrity, and Service. Strong operational and commercial acumen. Excellent problem-solving, organisational, and multitasking skills. Ability to plan, prioritise, and work to deadlines in a changing environment. Strong written and verbal communication skills. High proficiency in Microsoft Office Suite. Resilient, adaptable, and results-driven. Qualifications & Experience: Previous experience in warehouse, logistics, or retail operations and administration is required. Experience in workforce planning, labour hire management, rostering, and payroll administration is highly desirable. Why Join Us: You will be part of a supportive, collaborative team where your input directly impacts the efficiency and success of our operations. This role offers the opportunity to develop professionally while contributing to the smooth running of a busy Distribution Centre. Apply Now: If you are an organised, proactive, and people-focused professional with a passion for operational excellence, we want to hear from you!
