Job Description We are currently seeking a passionate Food and Beverage Duty Manager to support our day-to-day operations across our food and beverage outlets and conference & events spaces. This is a hands-on role, focused on ensuring smooth service delivery, maintaining a welcoming atmosphere and supporting the wider Food & Beverage leadership team. You will play a key part in delivering memorable guest experiences, supporting the team on the floor, and ensuring service standards are upheld throughout each shift. What you’ll be doing: Help keep daily food & beverage service running smoothly across outlets and events, making sure our guests leave happy Work with our Supervisors to support the team on the floor with hands-on training around all things customer service including knowledge of our menus, dietary needs, and drinks. Support our team with guest interactions, jumping in to resolve any issues, and making sure feedback is handled quickly. Support our Finance team with stock control and stock take along with accurate billing for our guests. Ensure the team are presenting their best selves in line with our grooming and hygiene standards. Work closely with our Kitchen & Front of House teams to keep service flowing. Be a champion for team development with ongoing coaching and training. If you’re ready to take the next step in your Food & Beverage career in a shift leadership role, we’d love to hear from you.
