About Us We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you’ll discover something new, every day. The opportunity: Join us in this full-time role with family-friendly hours. As a General Hand/Memorial Installer - Crematorium, you will oversee and manage the cremation process, ensuring the accuracy of all incoming and outgoing documentation. Your responsibilities will include the removal and installation of memorial plaques, cremated remains, cemetery plaques, and concrete and granite bases. Providing exceptional customer service to both internal and external stakeholders is a key aspect of this role. With opportunities for training and development, and a supportive team environment, you can help us create meaningful experiences. This is a career beyond expectations. Key Responsibilities: Verify the accuracy of all documentation before initiating cremation procedures. Install various types of memorials, including cremated remains, granite, plaques, and bases, ensuring precise placement. Remove memorials due to cancellations or the end of tenure, leaving the area orderly and neat. Clean and handle plaques post-ACM (Asbestos Containing Material) removal, adhering to ACM protocols and procedures. Ensure all equipment remains operational and clean, promptly reporting any malfunctions to management. Operate company vehicles or machinery as part of the position. Conduct and follow the cremation process, from receiving coffin/or casket to the collection of the cremated remains. About You: You'll be working in a fast-paced, team environment where we are always striving for better. You'll enjoy working with people, and working outdoors. You'll also need: An Australian drivers licence The confidence to independently navigate and operate computers, specifically the MS Office package - Word, Outlook and Excel. Experience in Dynamics is highly regarded. Excellent communication, interpersonal and customer service skills. A comprehensive understanding of WHS and Risk policies and procedures. To be comfortable working in both indoor and outdoor settings, as needed. We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks. If you have any access requirements which restrict you from fully participating in our recruitment process, please contact recruitment@smct.org.au so that we can discuss necessary adjustments. For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au .
