ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role Matters: The Salvation Army (Salvos) provides a wide range of services that support women and women with children impacted by family and domestic violence. We offer accommodation, counselling, support, behavioural programs, and advice to women and children at risk of, experiencing or escaping family violence. Our services focus on prevention, restoration and healing to provide specialised support to address immediate safety issues and provide advice, referrals, and connection to assist the recovery journey. About the Role: As a Specialist Family Violence Practitioner (Refuge), you will deliver robust assessments, crisis response, and advanced case management to adult and child victim survivors in long-term refuges and transitional housing. You’ll work intensively with individuals and families to move them from crisis to safety and longer-term accommodation, coordinating holistic supports and advocating for their needs. The role operates within the Victorian Family Violence Supported Accommodation and Afterhours Crisis Response Services, with primary duties in Coburg North and service delivery across the northern Melbourne suburbs. This is a permanent full time opportunity classified as a SCHADS 5. Key Responsibilities: Provide specialist family violence case management and crisis support Conduct ongoing assessments from intake through exit, developing and implementing client-centered case plans with a range of interventions Assist victim survivors to access holistic supports, establish community connections, and advocate with service providers as needed Monitor and review progress/outcomes for clients in refuge Provide immediate material aid and other crisis supports as required Collaborate with Specialist FV Practitioners to ensure continuity of care for clients in long-term refuge and transitional accommodation Coordinate with other service providers to deliver comprehensive crisis support Work with Salvation Army Housing Victoria and team guidance to ensure refuge and transitional accommodation guidelines are followed About You: Tertiary qualification in Social Work (aligned with Mandatory Minimum Qualification Requirements for Specialist Family Violence Workers – Recommendation 209) Experience in the family violence sector is desirable; specialist family violence and/or child wellbeing experience highly valued Demonstrated case management experience with strong time management and prioritisation skills Ability to work autonomously with minimal supervision Advanced computer skills with experience in data and record management Why Work For Us: Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650) Generous paid Parental Leave for primary (12 weeks) and secondary carers Purchased Leave Scheme (up to 8 weeks) Workplace Support Leave (5 days) for volunteering in Salvos initiatives Flexible and hybrid WFH arrangements, access to Fitness Passport and Consumer Discounts Access to EAP and health & wellness initiatives Ongoing training and development opportunities that enhance on the job skills and proficiency Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts How to Apply: We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
