Jupiter Health and Medical Services Pty Ltd is seeking a Casual Medical Receptionist to join our team in Subiaco, WA . This is a Casual Position that plays a vital role in the day-to-day operations of our busy general practice. The successful candidate will be the first point of contact for patients and visitors, providing high-quality customer service while supporting the practice team through a variety of administrative and operational duties. Key Responsibilities: Greet patients and visitors in a warm and professional manner Answer phones, manage bookings, and confirm appointments Arrive patients at the front desk and manage appointment scheduling, ensuring the correct examinations are booked based on request forms Assist with new patient registrations and data entry Handle accounts, banking, Medicare batching, and other billing activities Process payments and Medicare claims Provide a high standard of patient care and customer service by anticipating, recognising, and meeting patient needs Always protect patient privacy and dignity, and aim to ensure patient comfort Maintain cleanliness and order at the front desk Perform general office duties such as scanning, filing, and emailing Support clinical staff with basic administrative tasks Contribute to quality patient care through effective delivery of admin services Cooperate and assist other team members during busy periods What we’re looking for: Previous customer service or admin experience (medical reception experience a bonus but not essential) Confident using a computer and learning new systems Friendly, reliable, and able to work in a fast-paced environment Strong communication and interpersonal skills Willingness to learn and contribute to a team Availability for weekday and weekend shifts What we offer: A supportive and welcoming work environment On-the-job training with opportunities to grow Flexible casual hours Be part of a well-established healthcare group Convenient location in the heart of Subiaco
