Have you considered a career helping people and families through a difficult time in their life? Le Pine Funerals is part of InvoCare, a leading provider in the funeral industry. We operate over 300 funeral locations, 17 cemeteries, and 29 crematoria across Australia, New Zealand, and Singapore-and we're growing. About the role: We are now accepting applications for a Location Manager to join our team full-time. This role focuses on building strong community presence, delivering exceptional service to families, and leading a high-performing team. You'll be a key advocate of our culture and service standards, supporting families before, during, and after the funeral process. Key Responsibilities Lead daily operations and service delivery at a high-volume location Build strong relationships with local stakeholders and community groups Ensure compliance with health, safety, and regulatory standards Support families with empathy and professionalism throughout the funeral process Collaborate with internal teams to drive continuous improvement and customer satisfaction Represent the brand positively in the community and contribute to local marketing initiatives About you: You possess the capacity to lead, develop, and inspire your team by creating a workplace where people feel valued, challenged and proud to be part of the team Operations, people and finance management for an extremely high-volume location Ability to deliver profit objectives while ensuring outstanding customer service levels Sensitivity to circumstances involving grieving people, their values and beliefs Customer focused with the ability to communicate effectively to all levels of the public Empathy to interpret the needs of people and clearly communicate options to clients Competent administrative and computing skills and an eye for detail. Flexibility to participate in after hour duties, including occasional weekend arranging. Excellent written and oral communications skills Hold a level of comfort in working with grieving families and the deceased Unrestricted Driver's license Benefits of joining InvoCare: You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include: Reward and recognition programs Tailored induction and training programs Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience Networking opportunities across the business and with peers Birthday and paid parental leave Free access Employee Assist Program How to Apply: InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application. To learn more about careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/ At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.
