Are you passionate about cars and customer service? We are looking for a dynamic and enthusiastic Product Specialist to join a leading automotive brand on a 12-month fixed term contract. As a Product Specialist for a luxury automotive brand, you will be the go-to expert on their full range of vehicles, providing a premium experience to customers and supporting them throughout their purchase journey. Key Responsibilities: • Guide customers through vehicle options, highlighting features and benefits. • Generate high-quality leads for the dealer network. • Build and maintain strong customer relationships to ensure satisfaction and loyalty. • Follow up with customers and dealers to maximize sales conversion. • Gather and summarize customer feedback for continuous improvement. • Accurately record all customer information in systems. • Ensure compliance with Financial Services regulations. • Collaborate effectively within the team to support the Business Development Centre's success. • Handle various enquiries and perform ad-hoc administrative tasks as needed. What We’re Looking For: Previous experience in a sales or customer service role, preferably within the automotive or hospitality industry. Experience in a luxury segment or automotive retail environment is desirable. Skills: • Excellent verbal and written communication skills. • Ability to foster relationships with customers and stakeholders. • Keen interest in automotive technology. • High attention to detail and strong problem-solving skills. • Sales skills and the ability to identify sales opportunities. • Goal-oriented with strong time management and organisational skills. • Conscientious, self-motivated, and team-oriented. Why Join? • Work with a prestigious and innovative brand known for high-quality vehicles. • Join a team that values customer satisfaction and continuous improvement. • Enhance your skills and knowledge in the automotive industry and customer service. • Earn a competitive salary and full leave entitlements. If you are passionate about cars, sales, customer service, and are looking for an exciting opportunity to grow with a leading automotive brand, we want to hear from you! How to Apply: Please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Christine Ferdinand on 03 9535 2112. Join a team that is committed to providing the ultimate driving experience!
