Description Are you a seasoned Senior Business Analyst with a passion for driving impactful change and delivering high-quality business and technical outcomes? We’re looking for someone just like you to join our collaborative team and play a key role in delivering transformation across our portfolio of strategic projects. As a Senior Business Analyst , you’ll work closely with Project Managers, senior leaders, and cross-functional squads to define, document, and deliver business and technical requirements through all phases of the project lifecycle. Your role will be pivotal in facilitating workshops, producing high-quality documentation, coordinating with stakeholders, and contributing to a culture of continuous improvement. About the Role With Personal Identifiable Information (PII) experience specializing in understanding, documenting, and improving processes related to sensitive data, involving privacy regulations and data security. Includes gathering requirements for systems that handle PII, performing data analysis, mapping and re-engineering processes to ensure data integrity and compliance, and working with stakeholders to implement solutions that protect PII. Key skills required are analytical thinking, problem-solving, communication, and technical proficiency with data analysis tools gained through a combination of relevant data implementation or migration projects. Location: Melbourne or Parramatta based | 12 months Fixed term contract, multiple roles In this role you will be responsible for: Define Business Problems & Requirements: Lead the investigation of business problems, gathering technical and non-technical information to define detailed business and technical requirements. Data analysis and Requirements Gathering : Gathering, interpreting, and documenting business requirements for systems that handle PII, ensuring compliance with privacy regulations and company policies Process & System Analysis: Analysing existing processes and recommending optimal business practices and system functionalities to improve the handling and protection of PII Solution Design, Implementation and documentation: Developing and implementing functional solutions and testing strategies to ensure the quality and integrity of systems managing PII. Creating clear documentation for user training and conducting formal training sessions on new processes and systems related to PII. Stakeholder Engagement & Communication: Collaborating with various stakeholders (e.g., legal, IT, business units & matrixed teams) to understand needs and ensure that PII-related projects meet objectives and compliance standards & safeguard sensitive information throughout the project lifecycle under the wider compliance program. RAID & Reporting Management: Lead RAID (Risks, Assumptions, Issues, Dependencies) management practices and support decision-making with impactful dashboards, reports, and insights. Requirements Traceability & Quality Assurance: Ensure strong traceability between business/technical requirements through development and testing, supporting defect investigation and test documentation in collaboration with QA and PMs. What You will bring in the role to be successful: 5 years’ experience as a Technical Business Analyst covering both Business Requirements and Technical Requirements. Previous hands-on experience with data implementation, data migration or data governance projects a must Strong ability to gather, analyse, and interpret complex data sets to identify issues and opportunities for improvement in PII handling Familiarity with relevant software tools and technologies for data analysis, business process mapping, and managing sensitive information. Proficiency in tools like JIRA, ServiceNow, SharePoint, and Microsoft 365 suite Strong ability to gather, analyse, and interpret complex data sets to identify issues and opportunities for improvement in PII handling Experience in Agile environments and project delivery frameworks Understanding of privacy regulations and data security best practices to ensure business solutions are compliant Some of our Employment Benefits FlexiWorks – enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment
