Job Description The Senior Manager - Strategic Insights will lead AFCA’s strategic intelligence capability. In this high-impact role, you’ll guide a team of analysts and engagement professionals to deliver actionable insights that inform AFCA’s strategy, policy development, and legislative engagement. You’ll play a pivotal role in identifying emerging risks, financial trends, and regulatory shifts, ensuring AFCA remains proactive, informed, and influential. This role also supports AFCA’s data and technology roadmap, helping define future analytics capabilities and establish best-practice methods. We're on the search for a data driven, proven leader to deliver strategic intelligence and influence organisational strategy. Typically in this role you will: Lead the development of strategic insights that shape AFCA’s organisational direction Oversee complex analytics projects that identify systemic risks, opportunities, and trends across financial services and consumer behaviour Translate insights into strategic recommendations for AFCA’s executive and board-level decision-making Deliver high-quality analysis to support policy, strategy, and legislative engagement Collaborate across AFCA to identify emerging risks and opportunities Present findings and strategic recommendations to diverse audiences, including regulators, government officials, and industry leaders. Build and maintain strong relationships with internal leaders, subject matter experts (SMEs) and analysts to embed insights into operational and strategic planning. Guide the evolution of AFCA’s data and analytics capabilities Influence national conversations on financial fairness and consumer protection Manage and mentor a high-performing team of analysts and engagement professionals
