About the Role: As a Volunteer Admin Support with Short Back & Sidewalks, you'll play an essential role behind the scenes to help us deliver our free, judgement-free haircutting services to people experiencing homelessness and disadvantage. Your support will ensure our volunteer teams are well-coordinated, organised, and ready to create meaningful moments of connection through something as simple and powerful as a haircut. Key Duties: Assist with volunteer scheduling and shift coordination Respond to basic volunteer enquiries and support communications Maintain accurate records in our volunteer management system Help with onboarding new volunteers (e.g. sending info packs or updating files) Provide general admin support to the Volunteer Coordinator as needed Skills & Experience: Good organisational and time management skills Clear and friendly written and verbal communication Comfortable using email and basic digital tools (e.g. spreadsheets, forms) A proactive, can-do attitude and willingness to work as part of a team Previous admin or volunteer experience is helpful but not essential well support you to learn! About Short Back & Sidewalks: Were a not-for-profit organisation providing free haircuts and grooming to people doing it tough no charge, no judgement. We partner with community organisations and volunteer barbers/hairdressers in safe, supportive spaces where people can feel seen, respected, and uplifted. A simple haircut can boost someones confidence, support their wellbeing, and open doors to new opportunities like employment or housing. Benefits of Volunteering With Us: Be part of a warm, welcoming team that values inclusion and compassion Make a tangible impact on peoples confidence and dignity Develop or strengthen admin and communication skills Gain experience in the community services and not-for-profit sector * Help build a more connected and caring community The Impact: Your behind-the-scenes support will directly contribute to smooth, successful services allowing our hairdressing volunteers to focus on connecting with clients and transforming lives through every cut. . Category Homeless Commitment Regular - more than 6 months Time Required This role can be hybrid if needed and flexible to work around current commitments Training Training Provided: Full induction and training in our volunteer management system will be provided to help you feel confident and supported in the role.