The Company Established in Australia in 1976, Total Steel has grown to become one of Australia's most innovative and respected steel centres with a reputation for outstanding customer service. We service our clients with a network of dedicated sales, service and supply teams in Sydney, Melbourne, Brisbane, Perth and Darwin. Total Steel is committed to maintaining the highest standards of service. That means we focus on what matters most – our customers. Across Australia, our fully-equipped branches provide a wide range of steel products and processing capabilities, backed up by efficient store personnel, guaranteeing strong delivery times, whatever the project size along with your requirements. About the Role Reporting to the Sales manager, our Internal Sales team will provide an interface between our customers and warehouse. Taking incoming telephone and email inquiries, generating quotes and sales orders. You will also be required to contact, maintain and grow our existing customer base. With the guidance of our sales manager, push existing product lines, and grow new product lines into an ever-changing market. A background in plate processing and or plate product estimating will be beneficial as it is a large part of our growing business. Duties and Responsibilities Customer service, including telephone sales, preparing quotes and processing sales orders. Identifying new business opportunities. Interpret customer drawings and prepare stock steel quotes and processed plate quotes / orders based on customer requirements. Working remotely may be required pending project-based sales and account or product development. Skills and Experience Prior steel distribution and sales experience is beneficial but not essential. Plate processing estimation and general background but not essential. Excellent communication skills. The want to always strive to have Total Steel above our competitors by becoming a port of call for our customers and offering solutions to create time for our valued clients. Hardworking, can-do attitude. Solutions based individual with the capacity to think differently to your competition and solve problems the ever-shifting market throws at you. Able to adapt to shifting priorities, demands and timelines through customer requirements. Flexible with start and finish times when required. Available to work a reasonable amount of overtime. Team player and have a strong work ethic. Hold the right to work in Australia on a permanent basis. Benefits and Culture Well established Australia wide business (established 50 years). Great long term employment opportunity. Professional work environment. Growing client base across the entire NSW. Implementation of streamlined software systems to make challenging tasks easier. Feeling a sense of achievement and pride when defeating the challenges that get thrown our way as a team ! If this sounds like you and you want a fresh start with a well established team, then we want to hear from you ! Candidates should forward their resume and cover letters to totalsteel.com.au
