Overview Through proprietary software and AI, Sleek focuses on customer delight, simplifying back-office for micro SMEs. We help Entrepreneurs focus on growth and customer relationships in a rapidly expanding market. Sleek operates in three business segments: Corporate Secretary, Accounting & Bookkeeping, and FinTech payments. Sleek launched in 2017 and serves around 15,000 customers with offices in Singapore, Hong Kong, Australia and the UK. The company has about 500 staff and has recently raised Series B financing, with strong revenue growth over the past five years. Sleek is backed by leading investors and aims to become a cash-flow positive, tech-enabled unicorn based in Singapore. What the role involves: Leadership & Strategy Lead, hire, and mentor a team of 10 senior and junior bookkeepers Define, implement, and manage service delivery strategies, KPIs, and SLAs Drive initiatives to improve team efficiency, accuracy, and client satisfaction Collaborate with senior leadership to align service delivery goals with overall business objectives Bookkeeping, BAS & IAS Compliance Oversight Oversee the end-to-end bookkeeping function, ensuring accurate and timely recording of financial data Manage and ensure the timely preparation and lodgement of BAS and IAS in compliance with ATO requirements Supervise accounts payable/receivable, and any ad hoc requests from clients Implement and maintain quality assurance processes and internal audits for compliance and accuracy Liaise with central Payroll and Reconciliation teams that act as service providers to you and your team Client Success & Relationship Management Act as an escalation point for key clients and complex issues Monitor client feedback and proactively resolve service issues Ensure a smooth onboarding experience and consistent service delivery for bookkeeping clients Process Improvement & Technology Identify bottlenecks in delivery and implement scalable solutions Champion the use of technology (e.g. Xero, Dext, A2X, Splose) to automate and streamline processes Evaluate and implement systems to improve data accuracy and team productivity Qualifications CPA, CA, or equivalent bookkeeping/accounting qualification preferred. 10 years of experience in accounting, bookkeeping, or service delivery roles within an accounting firm, including 3 years in a leadership position Strong understanding of Australian SME compliance requirements. Mandatory expertise with cloud accounting platforms (Xero, QuickBooks, MYOB) Experience with integrations to accounting platforms is a plus Proven ability to lead distributed teams and manage change. Exceptional communication and stakeholder management skills. Data-driven mindset and ability to turn insights into action You are ambitious and willing to build something exciting to change the way small business owners work with their accountants Benefits Humility and kindness: a culture of not taking ourselves too seriously, with diversity and inclusion Flexibility: work from home 2 days per week; fully remote from anywhere in the world for 1 month per year Financial benefits: competitive salaries, generous paid time off, and a $1,200 pa flexi benefits scheme for home office or health/fitness expenditure; eligibility for employee share ownership plan Personal growth: responsibility, autonomy, training programmes, and exposure to AI initiatives; opportunity to grow professionally Sleek is a certified B Corp with a mission to be carbon neutral by 2030 Seniority level Director Employment type Full-time Job function Accounting/Auditing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Sleek. Melbourne, Victoria, Australia J-18808-Ljbffr
