Overview Join to apply for the Client Director role at WPP Media . WPP Media is WPP’s global media collective. We bring the best platform, people, and partners together to create opportunities for growth. For more information, visit wppmedia.com. About EssenceMediacom EssenceMediacom is a leading WPP Media Brand, a new breed of media agency grounded in analytics & insights and powered by data & technology. We believe in the power of media and creative to drive breakthroughs for the world’s best brands. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Client leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before. By expanding our horizons, and further interrogating our client’s business challenges, we can unlock the potential to deliver broader business solutions that live outside of pure media. Ultimately driving us towards the company vision. As a Client Director, you are responsible for having a deep understanding of your client’s business and challenges — this is not limited to just media & advertising. You will work with the client team to unearth & develop business challenges into solutions that will drive your client’s business forward and offer commercial opportunities for EssenceMediaCom. You will be curious, passionate, enthusiastic, and indispensable to the client and their business. You will ensure that the output from the team is of consistent quality, translates strategic approach end-to-end, and that all deadlines are met. What makes a good Client Director? Is curious about the client’s business — asks questions and requests access to all business-related information. Puts the clients’ interests first — focus on their business outcomes linked to KPIs rather than media opportunities. Is always proactive — provides ideas without being asked. Has a point of view — not afraid to challenge clients/internal team to achieve a better outcome. Is skilled at developing long-term meaningful relationships rather than transactional ones. Understands clients as people/humans. Knows how to communicate with clients and understand their interests/hobbies. Remains honest and accepts mistakes (never lies or passes blame). Takes pride in good work — always striving for award-winning outputs from the team. Establishes a reputation of always being accessible. Collaborates with other agency partners. Exemplifies professionalism — never displays negativity about a client relationship. Easily builds relationships within a client’s business — broader team, reception, and other departments. Is agile and adaptable to change. Is a strong communicator, able to navigate internal relationships to ensure smooth workflow for clients or manage expectations when workload/timelines are challenging. Has strong commercial aptitude in understanding levers that affect the P&L of the team — timesheets, resourcing, expenses, etc. Has proven experience in managing project workflow. Can deal with complex situations and multiple viewpoints, providing clarity where needed. Has an excellent understanding of core media planning principles (e.g. flighting, recency and effective reach theory, seasonality and market prioritisation). Has excellent presentation, written, and verbal communication skills. What will you bring to the role? Proven experience in excellent client servicing. A desire to lead rather than manage, with the ability to switch between the two depending on the situation. Proven excellence in people management with an understanding of what drives retention and a success-through-others mentality. Strong ability to build relationships with key stakeholders – client, client team, SBUs. Commercially aware and able to identify revenue-driving opportunities for EssenceMediaCom. We strongly encourage you to apply if you’re interested: diversity is vital and positively influences our environment. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions; we encourage all applicants. Requisition ID: 42922 Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Technology, Information and Internet Advertising Services Marketing Services Get notified about new Client Director jobs in Brisbane, Queensland, Australia . J-18808-Ljbffr
