About the role In this role, you’ll work to File management support – Gathering information from lawyers about clients/legal matters; entry of data into Dynamics (Justice Connect’s Customer Relationship Management (CRM) system) and the Commonwealth Government’s Data Exchange reporting platform; ensuring staff are maintaining accurate records Provision of ongoing support to the Seniors Law team in relation to Dynamics, including training to staff, identifying missing or inconsistent data, troubleshooting problems and working to get data insights. Administrative and project support, including continuing the implementation of Seniors Law’s transition to a more centralised data process and project evaluation-based tasks, such as implementing data collection and analysis, contributing to the identification of trends across the organisation. Developing and managing data reports through PowerBi including for funding, projects, advocacy and efficient service delivery. Contributing to the wider service delivery and administration of Seniors Law, including: following up on enquiries, support on administrative matters, assistance with booking interpreters, contributing to the updating of policies/procedures and templates, and where relevant, client documents. managing legal clinic bookings, overseeing incoming and outgoing communications. Our ideal candidate You’ll bring to the team experience in the following areas: Strong Administrative experience, with preference for experience in a legal context and the ability to meet deadlines Experience with project management, collection, analysis and reporting of accurate data and interpret data insights. Confidence using organisational database and technology (e.g. Power BI). Ability to communicate effectively and with timely response, and to maintain rapport with clients, pro bono lawyers, service providers, and other stakeholders. Candidates will need to demonstrate commitment to Justice Connect’s vision, strategy and values. A week in this role If you were here last week, you would have: Participated in team meetings, including sending meeting invites, contribution to discussion at meetings, and minute-taking. Provided support to staff in use of Dynamics to ensure recording of accurate, consistent service delivery data. Entered data to Data Exchange (DeX) a reporting platform used by one of our key government funders. Produced service data reports for our funders by analysing, interpreting and collating Seniors Law data and qualitative insights. Contributed to ideas to improve the efficiency of data collection processes and working with our internal Data Insights team Please upload your resume and a cover letter which outlines your skills and experience that will help you achieve success in this role. For further information contact Linh Le Hume on 02 8599 2116 We are reviewing applications as they arrive and will schedule interviews throughout the process, so we encourage you to apply as soon as possible. Important role information The position reports to the Manager of the Seniors Law program. Employment is part time (22.5 hours per week) permanent. The salary for this role is $75,109.65 per annum (pro rata) plus superannuation which will be paid according to statutory requirement with annual leave loading and generous salary packaging options. This role can be based at our Melbourne or Sydney CBD offices with 40% of the month in the workplace with hybrid working arrangements. PBA3 Please quote in application: Legal Administrator via Pro Bono Australia. Profession: Administration_and_Office_Support, Legal Sector: Law_Justice_and_Human_Rights
