About Us At SSKB, we’re a privately owned strata management company with offices across Australia’s East Coast – and we’re growing! We’re proud of the way we work - easy to deal with, solutions-focused, and relentlessly positive. Our team tackles challenges head-on and always looks for opportunities to learn and grow. Integrity is at the heart of everything we do. We deliver on our promises with speed and precision, ask questions rather than make assumptions, and always prioritise doing what’s right over simply being right. We take ownership of challenges and see them as opportunities to improve. If these values resonate with you, we’d love for you to be part of our team. The Opportunity We’re on the lookout for a Customer Service / Administration professional to join our Client Solutions Team in our Gold Coast office on a full-time basis. This isn’t your standard customer service role. You’ll be liaising with owners living in body corporate communities via phone and email, helping them with their enquiries and ensuring they receive exceptional service. You’ll be joining a fast-paced, dynamic environment, supported by a friendly and collaborative team. About You We’re looking for someone who can demonstrate: An excellent telephone manner and strong communication skills The ability to build positive relationships with colleagues across teams and offices Strong attention to detail A curious, problem-solving mindset for improving systems and processes Confidence in managing a variety of centralised administrative functions Advanced computer literacy and confidence with technology Proficiency with Microsoft Outlook, Excel, and Word Above all, a team player who values delivering outstanding service – both internally and externally What We Offer Comprehensive 3-month body corporate training for all new team members Ongoing training and development opportunities A competitive salary Flexible working arrangements after probation A fun and social team culture with regular events Clear career progression pathways supported by strong leadership and mentoring If you’re ready to take the next step in your career and join a values-driven team, click ‘Apply’ today and send us your resume and cover letter.
