THE FUTURE IS WHAT WE MAKE IT. Help Desk Supervisor Frankston - Victoria Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Make the Best You. Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements. Join Us and Make an Impact. We have a fantastic opportunity for a Help Desk Supervisor within our BA team based on site at Frankston Hospital and be a part of the redevelopment project in Victoria and is responsible for managing the quality and process systems and monitoring performance and compliance of the Help Desk services to meet all of Honeywell's (HWL) contractual requirements. This role actively supports Honeywell in achieving the overall contractual compliance. Strong working relationships with all stakeholders and contracted parties is critical to the success of this role. Key Responsibilities : - Ensure that the operation of the Help Desk and broader service delivery complies with Standard Operating Procedures (SOPs), operational workflows / manuals, compliance frameworks, contractor and safety management systems, and the like. - Active involvement in the development of the CMMS to streamline maintenance and compliance operations - Maintaining systems to ensure performance in accordance with legislative requirements - Have a detailed understanding of the contract KPIs and associated abatements, as well as understanding Honeywell's role as the Facility Manager and comply with guidelines as set out in the contract arrangements. - Manage all site accreditation process requirements. Key Experience & Capabilities: - 5 years' experience in a highly complex operating environment - Ability to understand, interpret and comply with contracts and contractual requirements - Hazard and risk assessments - Australian and state based HSE legislation and compliance - Tertiary or post trade qualifications in business, facility management, engineering, medical or related discipline - Strong management experience within dynamic, high pressure environment Who We Are The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk Discover More Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our Futureshapers, and so much more. Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell Honeywell is a proud advocate of the LGBTQ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ employee network, we encourage members of the LGBTQ community to apply to join our team of future shapers. For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement. If a disability prevents you from applying for a job through our website, email accessibility@honeywell.com. No other requests will be acknowledged. Copyright © 2025 Honeywell International Inc. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
