Company Overview: Australian Piano Warehouse is Australia’s largest piano retailer, dedicated to providing exceptional quality new and used pianos alongside unparalleled customer service. With a rich history of serving musicians and enthusiasts, we pride ourselves on offering a diverse selection of pianos, from grand pianos to digital keyboards, catering to musicians of all levels. Position Overview: We are seeking a motivated and talented Casual Piano Salesperson to support our South Melbourne store. The ideal candidate will have a passion for music, be a team player, and skills to help drive sales and deliver an outstanding customer experience. Key Responsibilities: Sales Support: Assist the team in achieving sales targets by engaging with customers, offering guidance, and sharing product knowledge to help drive sales. Customer Service Excellence: Ensure that every customer receives exceptional service by greeting and assisting customers, answering enquiries, and resolving any issues or concerns in a timely and professional manner. Visual Merchandising: Help with creating visually appealing displays to showcase our range of pianos and accessories, ensuring that the showroom maintains a clean, organised, and welcoming environment. Operational Support: Assist with day-to-day store operations, including opening and closing procedures, cash handling, and ensuring compliance with company policies and procedures. Customer Relationship Management: Build and maintain strong relationships with customers, addressing any concerns or issues promptly and ensuring a positive shopping experience. Qualifications: Previous retail experience. Passion for music. Excellent customer service skills, with a focus on building long-term relationships with customers. Strong organisational and multitasking abilities. Proficiency in Microsoft Office Suite and point-of-sale systems. Flexibility to work across a 7 day roster. Speaking Mandarin is a bonus, but not essential. Benefits: Competitive remuneration commission structure. Opportunities for career growth and advancement within the company. Join our team and be a part of a passionate and dedicated community committed to sharing the joy of music through exceptional pianos and outstanding customer service. Apply now!
