Introduction At Sunny Queen, we are all about eggs! With over 90 years "eggsperience" in the industry, we are passionate and committed to providing quality products whilst ensuring the welfare of our hens. Sunny Queen Farms is one of the most well-known and well-loved food brands in the country. From humble beginnings at a local farmer’s market, you can now find a range of Sunny Queen products in most supermarkets across Australia. Our products can also be found in cafes, restaurants, airlines, aged care and many more channels, and are also available in a number of overseas markets. Our vision is to lead the positive evolution of the egg industry for generations to come. We aim to deliver healthy, nutritious, tasty, and Australian made food which is easy to use and helps consumers to feel good about their choices. That’s why we offer the goodness of eggs in many shapes and sizes: from fresh eggs to liquid egg products and even a ready-made frozen range – we have something for everyone! We also understand the responsibility that we have to our people, our hens, our customers, and our communities to strive to continuously improve all our practices for the benefit of all. A career at Sunny Queen means becoming part of a team culture that recognises people development as crucial to our overall long-term success. Why not join the team that brings a smile every day to millions of people! Description We're seeking a Graduate IT Support Officer to join our dynamic team at our state-of-the-art facility based in Carol Park. In this role, you will provide first-line technical support to internal staff and maintenance of IT systems. You will play a key part in keeping our operations at the forefront of innovation. Come embark on a journey with us at the Sunny Side and launch your career with us today. Key Responsibilities: Act as the first point of contact for IT support requests through phone, email, remote tools, and occasional on-site visits. Support staff onboarding and offboarding by setting up accounts, devices, and access, while maintaining accurate records of IT assets including workstations, mobile devices, and peripherals. Perform routine IT system checks to ensure security, compliance, and smooth operation across the organisation. Monitor IT consumables such as cables, accessories, and peripherals, and assist with procurement and inventory management. Maintain and update internal IT documentation, guides, and knowledge base to support consistent and efficient IT operations. Assist with updates and maintenance of workstations and mobile devices, while gaining hands-on experience with systems like Microsoft 365, Active Directory, and virtualisation platforms. Participate in IT-related projects such as hardware deployments, system upgrades, and new site rollouts, under supervision from senior IT staff. Receive mentorship and training in enterprise IT systems, including Microsoft 365, Azure, networking, and security, with opportunities to contribute to real-world projects beyond helpdesk duties. To be considered for this role, you will have: A Degree in Information Technology or relevant certifications in a similar field is desirable Exposure to computing and information technology concepts, including hardware, software, and business systems, gained through academic studies, internships, or entry-level roles. Understanding of Windows operating systems Familiarity with Microsoft 365 applications. Strong problem-solving and communication skills. Willingness to learn and adapt to new technologies. A high level of task orientation and attention to detail. Ability to meet deadlines. Sunny Queen Perks: A great workplace culture Competitive remuneration Company phone & laptop A paid day off each year to celebrate your birthday! Free onsite parking Free annual flu shots Corporate Health Fund Monthly business morning teas Opportunity for personal and professional development Reward and Recognition program Beautiful offices and state of the art facilities At Sunny Queen, we value diversity and inclusion in our workplace. As an equal opportunity employer, we welcome candidates of all backgrounds and embrace diversity in gender, sexual orientation, age, abilities, ethnicity, and religion. Upholding our core values of Teamwork, Respect, Integrity, Courage, and Excellence, we empower every individual to contribute their unique perspectives and talents. Sunny Queen proudly holds the Workforce Evolve verification from the Business Chambers of Commerce, demonstrating our commitment to fostering inclusive recruitment, retention, and management practices. No agencies please
