Introduction About Jurlique Founded in the pristine Adelaide Hills in 1985, Jurlique has been pioneering natural skincare for nearly four decades. Our iconic range is powered by botanicals grown on our own biodynamic farm and crafted locally in South Australia. We combine nature’s transformative power with advanced skin science through our unique Seed to Skin journey. As a values-driven business, we are committed to bringing the life-force of nature to our customers while creating a team-oriented, supportive, and results-driven workplace. At Jurlique, we help our people unlock their natural expertise and flourish in their careers. If you’re as passionate about natural skincare as we are, your next career move is clear – join Jurlique! Description About the Role We are seeking an experienced and inspiring State Retail & Education Manager to lead our South Australian retail and therapy business across Concept Stores, Department Stores, and National Pharmacy locations. In this pivotal role, you will: Drive a best-in-class service culture across all retail touchpoints. Achieve commercial sales targets in line with ANZ Sales and Marketing strategy. Lead, coach, and inspire our Beauty Experts, Therapists, and Retail Managers to deliver the Jurlique Service Model with excellence. Build strong relationships with key retail partners, while ensuring seamless service standards tailored to each channel. This role is hands-on and highly visible in store, requiring both strategic leadership and in-field coaching. Key Responsibilities Service & Experience Champion the Jurlique Service Model, ensuring consistent delivery across all locations. Monitor customer feedback and leverage it to coach, celebrate, and refine service standards. Partner with department store managers to embed brand standards into local operations. Sales & Education Deliver sales growth through in-field coaching, commercial goal setting, and team development. Identify local PR and marketing opportunities, working with the Marketing team to execute. Build and drive a strong VIP client base across your region. Team Leadership & Development Inspire, coach, and develop Store Managers and their teams to achieve sales and service excellence. Manage onboarding, induction, and succession planning to attract and retain top talent. Lead performance management processes, ensuring managers are equipped to address challenges proactively. Commercial & Operational Excellence Ensure optimal stock levels, manage stocktakes, and minimise shrinkage. Oversee pricing, returns, rostering, payroll, and compliance processes across all sites. Guide visual merchandising execution to maximise brand visibility and sales performance. Deliver professional and tailored strategy presentations to department store partners. Skills And Experiences About You We’re looking for a commercially savvy, people-focused leader with a passion for skincare and retail. You will bring: 5 years’ experience as a multi-site Area, State, or Territory Manager (beauty, luxury, fashion, or retail). Proven success in driving sales and service outcomes across diverse retail channels. Strong capability in coaching, developing, and inspiring high-performing teams. Excellent organisational, problem-solving, and communication skills. Flexibility to travel interstate as required. Qualifications in Retail, Training, Skincare, or Business are advantageous. Why Jurlique? In addition to a competitive salary, we offer a range of benefits designed to support your wellbeing, development, and success: Generous product and treatment discounts annual product allowance. Service recognition vouchers and annual volunteer day. Flare Perks – discounts with leading retail and lifestyle brands. Face-to-face and online training in leadership, communication, and professional development. Employee Assistance Program (EAP). Regular company-wide events and recognition awards. A supportive, values-driven culture committed to developing talent from within. At Jurlique, our behaviours define how we do what we do: Better outcomes together – Make it happen – Do what’s right. If you’re ready to lead, inspire, and make an impact with a globally loved brand, we’d love to hear from you. Apply today and take the next step in your career with Jurlique. Come for Nature, Stay to Flourish.
