12 month role with possible 10 month extension Based in Brisbane CBD Eden Ritchie Recruitment is seeking an experienced and knowledgeable Technical Delivery Manager to join a key Queensland Government department. This role requires ServiceNow Developer skills and experience to effectively implement ServiceNow enhancements, implementation of new modules or features and continual improvement. There is also the possible assistance as needed to other ICT related programs, projects and internal activities being implemented within the Department. Mandatory requirements: ServiceNow Admin Certification (or higher) ITIL Foundation Certification (or higher) At least 3 years of hands-on experience in ServiceNow development, (e.g. ITSM, ITSM Pro, ITOM, CSM, Digital Product Release) Capabilities / Desirable attributes Demonstrated high level of experience with the following: Large and complex ServiceNow development, coding, architecture, administration, implementations, enhancements, maintenance and integrations and data management. ServiceNow scripting and automation, including Business Rules, UI Actions, Client Scripts, and Workflow Design. ITIL and IT Service Management. Experience within the Public sector and large government departments would be advantageous. Demonstrated experience with compiled, scripting or query languages Demonstrated experience with Microsoft centric cloud technologies Demonstrated experience in the production of technical documentation Demonstrated experience with network technologies Closing Date: 31 August 2025 If this role sounds like you, APPLY NOW and submit your resume in WORD format. For more information, contact Angela Anderson, Senior Recruitment Consultant, on angela.a@edenritchie.com.au / 07 3230 0032.
