About the company AC3 is an Australian owned Multi-Cloud Solutions Provider with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW Government and 1,200 customers in Australia & NZ. Our expertise: - Cloud and infrastructure - Cyber security - Software and data integration. We’re a company that believes in doing the right thing by our customers and each other, and delivering on our promises. Beyond getting to work with cool tech and cool clients, you’ll also find real recognition and flexible work that works for you. About the role Our Database team is responsible for designing, building, running and optimising database architecture for our customers. As an Oracle specialist you will handle day-to-day support of customer database environments. This includes incident response, monitoring, tuning, and maintenance. You will also work closely with project teams to deliver database components for customer projects. This role blends operational ownership with project delivery and requires a strong focus on stability, performance, and customer outcomes. Design, implement, and support high-performance, secure, and resilient database systems across on-premises and cloud environments for our customers. Ensure data integrity and availability through proactive monitoring, performance tuning, and capacity planning to minimise downtime and meet service expectations. Apply patches, manage upgrades, and maintain database security, backups, and recovery processes in line with operational and compliance standards. Streamline administrative tasks using automation and scripting, improving reliability, repeatability, and operational efficiency. Collaborate with internal teams and customers to interpret technical requirements and deliver database solutions aligned with business needs. Contribute to project delivery by assisting in database design, data migrations, and transition activities for new and existing customer environments. Document database configurations, standard operating procedures, and performance metrics to support continuous improvement and knowledge sharing. Participate in after-hours support and planned maintenance activities to ensure minimal service disruption and rapid incident resolution. Essential Experience Minimum of 5 years’ experience supporting and managing relational database platforms in production environments (Oracle) Strong experience designing and maintaining database schemas, tables, stored procedures, indexes, and access controls. Proven ability to manage backup and recovery operations, including point-in-time recovery and corruption repair. Hands-on experience installing patches, performing version upgrades, and implementing database-level security and encryption. Demonstrated scripting skills (e.g. PowerShell, Bash, or any database language) to automate routine database administration tasks. Familiarity with ITIL-aligned service operations, including incident, change, and problem management processes. Australian citizen or Permanent resident only Benefits Exciting time to join a fast growing Multi Cloud Solutions Provider with excellent reputation Genuine flexible work environment (WFH & Office- 50/50) Varied engagements, environments and clients (corporate and government) Strong investment in training and upskilling - certifications paid for. Mature team environment with a high level of engagement Awesome culture 4 Best Places to Work in Australia Fun & Friendly team Free access to Fitness & Wellbeing classes Discounts on all IT products & Accessories Vehicle salary packaging Salary Continuance Insurance Paid Parental Leave for main & secondary carer Discounts on Health Insurance Free access to financial advisers & psychologists 'Me Days' - half-day Fridays once a month! Convenient Sydney CBD location Facilities for socialising and relaxing $130-$145,000 base super bonus benefits (DOE) Culture People here have real relationships that go beyond work, and maintaining our awesome culture is a top priority at AC3. We believe it’s important that everyone is heard and treated with respect, whether you have the next big idea or simply a question. We keep it real and live by the AC3 way. The 3 simple elements of the AC3 Way are: Work Wise – As one AC3, we put our combined skills to work to ensure we do more good, for much less. All in service of our customers and each other. Work Humble – As a team, we bring our authentic selves to the world of tech. It’s our down-to-earth, humble nature that makes us unique and easy to work with. Work Honest – We’re here to do an honest day’s work, individually and as a team. We’re constantly looking for opportunities to take the initiative and implement practical solutions. We’d love for you to experience the AC3 way for yourself!
