At CI&T, we don’t just design digital experiences, we redefine how brands connect with the world. From modern mobile apps to expansive digital ecosystems, we deliver end-to-end solutions for some of Australia’s most iconic enterprises. We're now looking for a Business Analyst to be a key player in one of our most strategically important initiatives. If you're curious, customer-obsessed, and ready to take your career to the next level, this is your opportunity. What You'll be Doing: Be a trusted advisor to client stakeholders, shaping product roadmaps and defining high-impact solutions; Lead the analysis, documentation, and validation of requirements for cutting-edge digital platforms across web, mobile, data, and more; Collaborate daily with cross-functional teams, Scrum Masters, QAs, Developers, Designers—across multiple business domains; Drive and refine sprint planning, backlog grooming, and requirement prioritisation based on business value; Facilitate agile ceremonies, ensuring clear outcomes, continuous improvement, and momentum; and Champion user-centric thinking and bridge the gap between business needs and tech execution. What You'll Bring: 5 years in the software development industry, with at least 3 years as a Business Analyst or similar role (e.g. Product Owner, Scrum Master); Deep experience in Agile projects and methodologies, Scrum is your second language; Strong knowledge of Jira, backlog management, user story creation, and sprint tracking; Experience working in a professional services / consulting environment; Exceptional written and verbal communication skills, confident in presenting to clients and leading stakeholder discussions; Proven ability to understand complex systems, translate them into clear documentation, and align them with business goals; Comfortable pushing back, suggesting better alternatives, and advocating for smarter, customer-first outcomes; Experience with BDD (Gherkin), BPMN diagrams, and working in consulting environments is a plus; and Enthusiasm for continuous improvement and an interest in leveraging GenAI tools to enhance your impact. You're Someone Who: A natural problem-solver with a bias for action and ownership; Empathetic, collaborative, and people-focused: clients trust you, and teams love working with you; Able to think ahead, adapt quickly, and maintain focus under pressure; Obsessed with clarity, quality, and delivering value every sprint, every time; and Comfortable working onsite 3 days/week and open to occasional domestic travel. Ready to own your next big challenge? Let’s build the future together. Apply now and bring your expertise to CI&T.
