Overview: Full-time, Fixed Term position (parental leave backfill) until February 2027 Salary HEW 5 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, and hybrid way of working, but may be required to work and/or be based at other campuses of the University About The Position Join our vibrant team where we are committed to excellence. You will work under the direction of the Senior Manager, Planning and Operations to provide a broad range of administrative and resource support functions which ensure effective delivery of School operations. We are seeking a dedicated and proactive School Support Officer to join the School of Management. In this role you will assist our Senior Coordinator, Planning & Operations to manage sessional staff engagement, onboarding, and pay processes. The ideal candidate will possess exceptionally strong customer service, and the ability to effectively manage and prioritise tasks in a fast-paced setting. To be successful in this position, you’ll have: Demonstrated experience providing high-level administrative support within a university or similarly large and multifaceted organisation, with a strong understanding of institutional processes and stakeholder needs. Proven ability to manage competing priorities, meet deadlines, and maintain efficiency in a dynamic work setting. Skilled in planning, scheduling, and coordinating tasks with minimal supervision. Meticulous attention to detail in all aspects of work, including data entry, document preparation, and communications. Committed to accuracy, consistency, and quality assurance. Strong written and verbal communication abilities, with a professional and approachable style. Capable of building positive relationships and working effectively across diverse teams and service areas. High-level competency in Microsoft Office Suite—particularly Excel and Outlook—with experience using website content management systems and document repositories to support efficient workflows. Experience in planning and delivering events, including logistics, communications, and stakeholder engagement. Ability to manage multiple elements and respond flexibly to changing requirements (desirable) Proactive in identifying opportunities to enhance service delivery and streamline administrative processes. Willing to contribute ideas and support change initiatives that improve team performance and user experience. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the College As one of the largest Business Schools in the Asia Pacific region, the College of Business and Law is comprised of five schools – four in Melbourne and one in Vietnam - delivering a broad range of programs in Business, ranging from Certificates up to PHD levels. Many programs articulate between Vocational Education and Higher Education, creating pathways for further study. RMIT Business programs are delivered in Melbourne, Vietnam, Singapore, Shanghai and Jakarta, as well as through Open Universities Australia (OUA) and RMIT Online. The College has an annual budget of approximately $280 million, employs over 1000 staff and delivers programs to approximately 30,000 students (20,000 EFTSL). In line with RMIT’s vision to be recognised as a global university of technology, design and enterprise, the College mission is to deliver in a global context innovative, industry-engaged education and applied research connected to business. The College assists in achieving the ambitions of RMIT’s new five-year strategic plan Ready for Life and Work by making active contributions towards life-changing experiences for students, creating passion with purpose for its staff and shaping the world with impactful research and global reach. In particular, the College has defined a number of initiatives which are summarised in three priority areas: enterprising, student experience and international mobility. The College is located on RMIT University’s City Campus and resides in the state of the art Swanston Academic and Emily McPherson buildings. For further details about the College, please visit: https://www.rmit.edu.au/about/our-education/academic-colleges/college-of-business To Apply Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ Apply ’ link at the top of this page. For further information about this position, please see the Position Description hyperlinked below or contact dustin.nguyen@rmit.edu.au Job Description – School Support Officer Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. LI-Hybrid Applications Close: 24 Aug 2025 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms) . To discuss adjustment requirements, please contact Dani, v ia talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers . We are a Circle Back Initiative Employer – we commit to respond to every applicant.
