Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Associate Job Description & Summary Permanent Adelaide – Onsite – Full time – Associate Ensure smooth coordination of mail processing, facilities maintenance, and guest services to support operational efficiency and professionalism Enhance communication and foster a welcoming atmosphere for clients and employees Work sma rter in a way that s uits your lifestyle About the Role We're looking for an experienced a Workplaces Mailroom & Facilities Support Coordinator to help shape the future in our Workplaces team at PwC. This role works collaboratively across the office to support all areas managed by the Workplaces team– Facilities, Tenancy, Mailroom, and Welcome Crew. Making sure the Adelaide office is safe, clean and comfortable and our clients and people have a great experience in our space. You’ll help solve complex problems by using your skills in: Demonstrating intermediate skills in MS Word, Excel, PowerPoint, Google Applications, and ServiceNow Demonstrating experience in diverse, collaborative corporate and customer service teams Demonstrating strong relationship-building with clients, providers, and colleagues Adaptability, accountability, and able to multitask and prioritize effectively Proven ability to handle confidential information with discretion Demonstrating excellent interpersonal, verbal, and written communication skills Customer-focused with emphasis on consistency and flexibility Demonstrating knowledge of policies and standard operating procedures (SOPs) Detail-oriented with strong problem-solving abilities In our Workplaces team, your impact will be seen by: Mail: Supporting mail and courier processing, including unclaimed mail and manifests Coordinating local, interstate, and international couriers Updating courier database for auditing and cost tracking Assisting Records Management and perform other mailroom tasks Facilities: Maintaining records and log repairs Performing preventative maintenance tasks Ensuring office cleanliness and WH&S compliance Supporting office supplies, invoicing, onboarding/offboarding, and other facilities duties Welcome Crew: Providing reception, concierge, and guest support Assisting with AV setup, bookings, and enquiries Coordinating meetings/events, including room setup and catering Ensuring smooth, professional client and staff experience through effective communication About PwC At PwC, we are a human-led, tech-powered community of solvers. We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together, we strive to make a positive impact and drive meaningful change. That’s where our people come in. Whether you’re just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact. Here, you’ll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth. Your benefits Flexible working arrangements for how, where and when you work, ensuring you thrive while delivering top results for your team and clients More opportunities to connect with loved ones, with the ability to work up to four weeks from anywhere in Australia and select international locations Health and lifestyle perks like a wellness credit and discounted memberships Gender inclusive 26 weeks paid parental leave World-class development opportunities to accelerate your career Strong mentors, meaningful work and plenty of networking opportunities Dress for your day so you can feel confident and comfortable for whatever your day has in store for you Our commitment to diversity and inclusion We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive. PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know. Mel Taclay is the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all. No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) { 56 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
