Job Description Bring your eye for detail, passion for numbers, and commitment to service into a purpose-led organisation. We’re looking for an experienced Accounts Receivable Specialist to join our Finance team on a 14-month parental leave cover contract . You’ll be responsible for delivering accurate, timely invoicing and payment reconciliation across our national member base - ensuring smooth, proactive AR operations. This role plays a key part in maintaining strong member relationships by resolving billing queries efficiently and professionally, while also supporting internal teams with accurate reporting and insights. If you’re someone who enjoys digging into detail, communicating clearly, and improving processes, we’d love to hear from you. What your day-to-day will look like (but not limited to!): Manage the full accounts receivable process , including issuing accurate member invoices, reconciling payments, and processing adjustments. Monitor overdue accounts, follow up outstanding payments, and engage members and internal stakeholders to resolve billing queries. Prepare reports on aged receivables, collection trends, and member account activity. Partner with our Member Experience and Sales teams to ensure accurate contract and billing data across systems. Assist with month-end close processes, including revenue reporting and audit support. Contribute to process improvements to enhance billing accuracy, automation, and member experience. Maintain accurate financial records and documentation in line with audit and compliance standards.
