At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers. About the position: Heelix helps companies unlock the potential of their teams through weekly feedback, neuroscience-powered insights and tools that make managers more effective. We’re on a mission to make work more connected, engaging and high-performing. That’s where you come in. We’re looking for a world-class Product Manager to stabilise the platform, win back customer trust and scale Heelix into a category leader. Own the product vision and roadmap for Heelix Stabilise the platform: fix bugs, reduce technical debt and rebuild customer trust Prioritise features by balancing impact, feasibility and demand Collaborate with design, engineering and customer teams to deliver improvements Embed customer feedback loops into product development Deliver a product that is stable, delightful and indispensable Qualifications: Proven SaaS Product Manager who thinks like a business owner Experience turning buggy, underperforming products into winners Strong design sensibility and technical literacy Excellent communicator who can align execs and developers alike Customer-obsessed and feedback-driven Why Join Us? State-of-the-art, newly designed office with free daily coffee, an on-site gym, the peaceful Harmony Room, and flexible workspaces. Enjoy generous discounts on all products across our Group, plus access to over 5,000 additional discounts with other retailers. Monthly Wellness & Learning activities to support your journey toward a healthy, balanced lifestyle. Celebrate your successes and unwind with our weekly Friday drinks tradition. Kickstart your day with a delicious fortnightly breakfast BBQ. We believe in promoting from within and are a growing company — where you start isn’t where you’ll finish! Take advantage of our in-house Training Academy offering nationally accredited qualifications (Cert III & IV) to upskill and stay ahead. Access EAP services, including free (limited) health and well-being appointments such as GP visits, dietitian consultations, skin checks, annual health checks, and high-performance coaching. This position requires full-time attendance at our Waterloo HQ. We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of diverse backgrounds.