Permanent Full Time | 38 hours a week Location: Coffs Harbour, NSW 2450 Salary: $68K Super NFP Salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose . Your Opportunity Transition to Work provides no cost employment services to help employers recruit young employees, while supporting them to enter the workforce. This can include trainees and apprentices. If you have left school early or have had difficulty finding work after school, our Transition to Work service can help you build your skills and confidence and support you into work or education, including apprenticeships or traineeships. The administration officer plays a key role in supporting program compliance and overall performance. This position has a focus on auditing and compliance which supports the operational teams day-to-day running of the program. The role supports the Program Manager, assists team members, and ensures compliance with organisational requirements Your key responsibilities will be to: Audit entry of employment and education placements and claims process Work closely with operational staff to ensure data entry is completed to a high standard Examine and verify records to ensure accuracy and compliance is achieved Support the Wage Subsidy processes and payments for the program Support the program to comply with program requirements Provide recommendations to improve processes and procedures to enhance efficiency and reduce risk of error. Support program operations through clerical, compliance, and financial administration. Uphold Mission Australia’s commitment to child and youth safe practices. Contribute to workplace health and safety, ensuring a safe and supportive environment for staff and participants Develop strong working relationships with cross functional teams Requirements for Success Previous experience in administration, reception, or office support. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills, with the ability to engage respectfully with a wide range of people. A proactive and flexible approach, with the ability to manage competing priorities. A commitment to child safety, confidentiality, and Mission Australia’s values. Strong knowledge of office systems and Microsoft Office applications. Driver’s licence Before starting work with us, you will need to undertake a national police history check, qualifications, WWCC and referee checks Your benefits Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you