Join to apply for the General Manager People Operations role at Vocus Join to apply for the General Manager People Operations role at Vocus Get AI-powered advice on this job and more exclusive features. Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! About the role Are you ready to shape the strategic heartbeat of a dynamic, people-first organization? We're seeking a visionary General Manager – People Operations to drive excellence across the full employee lifecycle. From Reward and Payroll to HRIS, People Analytics, and Lifecycle Operations, this role is at the helm of operational transformation and strategic enablement. As a trusted advisor to executive leadership and the People & Remuneration Board Committee, you’ll turn business strategy into people impact—leveraging data, systems, and innovation to elevate performance and experience. This is your opportunity to lead with purpose, influence at scale, and champion a culture of continuous improvement. Based in Melbourne or Sydney (hybrid, with two days in-office), this role is perfect for a collaborative leader who thrives on complexity, connection, and creating meaningful change. What you’ll be doing day-to-day Reward Oversee the strategic design and evolution of remuneration frameworks, benefits, and recognition programs. Ensure alignment with market trends, internal equity, and business strategy. Guide annual remuneration reviews and incentive planning in partnership with the Reward Lead. Governance & Board Engagement Serve as a key liaison to the People & Remuneration Board Committee, preparing strategic papers, insights, and recommendations. Ensure governance, compliance, and risk management across all operational areas. Monitor legislative and regulatory changes, advising on implications and required actions. Maintain visibility across all operational streams, ensuring alignment, consistency, and quality. Act as an escalation point for complex or sensitive issues across Payroll, HRIS, Rewards, and Employee Lifecycle Operations. Champion continuous improvement and innovation in systems, processes, policies and service delivery, ensuring practices are contemporary, inclusive, and compliant. Drive the strategic roadmap for HRIS and digital enablement of People Operations. Ensure data integrity, system integration, and user experience across platforms. Lead the development of people reporting and analytics capabilities to support strategic decision-making. Strategic Leadership & Advisory Provide strategic direction and thought leadership across all People Operations domains. Act as a trusted advisor to senior executives and functional leads on operational matters, risks, and opportunities. Lead cross-functional initiatives that enhance employee experience, operational efficiency, and business impact. What you’ll bring to this role Qualifications & Experience Relevant tertiary qualifications in Human Resources, Business, or a related discipline (postgraduate qualifications advantageous), with extensive senior HR operations leadership experience in complex, multi-stakeholder environments. Strategic & Functional Expertise Demonstrated capability in leading Total Rewards, Payroll, HRIS, People Analytics, and Employee Lifecycle functions, with advanced proficiency in HR systems, data analytics, and digital enablement. Executive & Board Engagement Experienced in advising executive leadership and engaging with Board Committees on governance, risk, and strategic people operations, with strong commercial acumen to align operational strategies to business outcomes. Leadership & Stakeholder Influence Skilled in leading and empowering functional managers through strategic guidance and coaching, with exceptional stakeholder engagement and influencing skills across all levels of the organization. Governance, Communication & Change Delivery Deep expertise in employment legislation, compliance, and risk management, with a track record of delivering enterprise-wide initiatives and process transformations, supported by excellent communication skills and a resilient, inclusive leadership style. What We Offer Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: Diverse and dynamic teams with a supportive and inclusive culture. Supportive career development plans with comprehensive ongoing training, support, and development opportunities. Flexible hours and a hybrid working environment Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service! Study assistance programs to excel your personal growth, learning and development. Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment. About Us As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities. Ready to take the next step? If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them! We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process. Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Management and Strategy/Planning Industries Telecommunications Referrals increase your chances of interviewing at Vocus by 2x Sign in to set job alerts for “Human Resources Manager” roles. 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