Why Probe? Probe amplifies human capabilities with technological excellence. In a world that has never been more competitive, we create blueprints for delivering exceptional CX, combine the latest technology with people, process and data, and provide organisations with complete end-to-end service for customer operations. About the Role As a Pricing Analyst, you will play a crucial role in driving profitability through the development of forecasting models, financial analysis, and the creation of pricing strategies. You will have the opportunity to work directly with senior stakeholders, effectively influencing decision-making processes and contributing to the organisation's success. Key Responsibilities: Create and pricing models to be involved in the sales process (including client presentations/pitches) for new business Prepare and maintain complex commercial profitability models Complex data analysis and financial/profit modelling Partnering and influencing key stakeholders within the business to drive profitability Communicating key insights and findings with senior business leaders Reviewing contracts to ensure commercial risks are captured/understood by the business Key Skills and Attributes Required: Substantial experience within similar role Excellent communication skills are essential in order to influence key stakeholders Advanced Microsoft Excel or similar ability Ability to analyse data and report on it with all levels of the business Relevant Call Centre experience(desirable) such as WFM, Financial Reporting etc. This dynamic role offers constant evolution of responsibilities, ensuring no two days are alike. You will work closely with sales to develop competitive and targeted proposals, review legal documents for contractual compliance, and liaise with operations teams on current business or changes. If this opportunity aligns with your aspirations, apply today! Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. At Probe CX equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!
