Are you passionate about curating unforgettable journeys with a touch of luxury? We're seeking an experienced and customer-focused Travel Consultant who specialises in high-end cruises, premium land arrangements, and luxury air travel. If you thrive on delivering seamless, tailored experiences and take pride in exceptional service, this role is for you. You'll play a key role in designing sophisticated holiday experiences, working with discerning clients who expect the best and trust you to deliver it. Key Responsibilities Deliver exceptional, personalised service that exceeds client expectations and reflects our high standards Design and sell premium travel experiences including luxury cruises, 5-star accommodation, private tours, and business class airfares Confidently manage a diverse range of bookings, including fly-cruise packages, bespoke itineraries, and complex multi-stop journeys Consult on every element of the trip: destinations, climate, visa requirements, cultural nuances, local highlights, and more Maximise revenue opportunities by identifying up-sell and cross-sell possibilities tailored to client interests Build and maintain a database of loyal clients and qualified leads through referrals, follow-up, and proactive engagement Use airline, cruise, hotel, and tour booking systems to manage end-to-end reservations Maintain accurate client records, quotes, itineraries, invoices, and payments Resolve customer issues with empathy and a proactive, solution-focused approach Participate in and support new product initiatives, marketing campaigns, and company-wide promotions Stay current on luxury travel trends, supplier offerings, and exclusive experiences to continually elevate the service you provide About You A minimum of 5 years' experience in the travel industry, ideally with a strong background in luxury cruise and premium leisure travel Proven success in selling high-end cruise lines (e.g. Silversea, Seabourn, Viking, Oceania, Uniworld, Regent Seven Seas) and tailor-made land and air packages Deep understanding of business class and premium airfare products and how to integrate them into full-service itineraries Skilled at creating complex, personalised itineraries that combine multiple elements into one seamless experience Strong sales acumen with a proven ability to build and maintain a loyal client base Excellent communicator, both written and verbal, with strong attention to detail and customer care Capable of managing time effectively, meeting deadlines, and handling multiple tasks in a fast-paced environment Experienced with Microsoft Office and computerised reservation systems Committed to professional presentation, ethical conduct, and continuous improvement Qualifications & Skills Required Certificate III in International Travel & Tourism or equivalent industry experience Demonstrated success in a consultative travel sales role, with a focus on luxury and premium products Strong GDS experience (Sabre, Amadeus, Galileo) Knowledge of cruise, accommodation, tour, and airline suppliers across high-end market segments Ability to work autonomously while contributing to team success Strong customer service background with a solutions-first approach Experience working under pressure and delivering consistently high results Willingness to adopt and apply internal systems, policies, and processes Why Join Us? Lucrative Salary OTE $120K Super Fully Remote Role Work with some of the most prestigious travel brands and suppliers in the world Be part of a team that values creativity, initiative, and delivering travel experiences with impact Opportunity to grow your career while curating unique, premium holidays for discerning clients Supportive and professional environment where your expertise is truly valued Are you ready to design travel the way it should be - inspiring, luxurious, and unforgettable? We'd love to hear from you. Apply now by sending your CV to farah@traveltraderecruitment.com.au , or call 07 3123 6107 for more info.
