Job Description: Role title: Administration Officer Role type Maximum term contract, part-time (17 hours/week – Monday & Friday) until July 2026 Role grade: Administration Officer Level 2, Year 1-2 Department and location SydPath - Anatomical Pathology, St Vincent’s Hospital, Darlinghurst Salary: $64,045.94 - $66,170.49 (pro-rata) super. Better and fairer care. Always. We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. Founded by The Sisters of Charity in 1857, our 30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. About the role Efficient Communication & Enquiry Handling: Manage incoming phone calls, log and follow up all enquiries, and handle email correspondence with attention to detail and professionalism. Data Management & Documentation: Enter and manage patient and referral data using Laboratory Information Systems; type pathology request information and maintain accurate records for clinic-pathological and multidisciplinary meetings. Slide & Sample Coordination: Prepare, track, and manage slides and specimens, including bookings for frozen sections and biopsies; coordinate requests and returns through the Government Repository. Billing & Invoicing: Process billing and invoicing following set protocols and ensure accurate documentation for internal and external clients. General Administrative Support: Perform various office duties including report faxing, scanning, secure emailing, letter preparation, and slide filing, while ensuring KPIs and deadlines are consistently met. ️ Note: Availability on Mondays and Fridays is essential for this role. About you We’re seeking a proactive and detail-oriented individual who thrives in a fast-paced healthcare environment. To be successful in this role, you will bring: Strong Administrative & Typing Skills: Proven experience in administrative support, including accurate typing and receptionist duties, with the ability to manage daily workflows efficiently. Excellent Technical Competency: Confident in using Microsoft Office programs (Outlook, Word) and experienced in data entry, with the ability to quickly learn and work within specialised systems. Exceptional Communication & Interpersonal Abilities: Strong verbal and written communication skills, with the capacity to build and maintain professional relationships with internal teams, Pathologists, and external stakeholders. Customer-Focused Approach: A friendly and responsive manner when handling enquiries, maintaining confidentiality, and delivering high-quality service. Organised, Flexible & Team-Oriented: High-level organisational skills with strong attention to detail, ability to meet strict deadlines, manage competing tasks, and work collaboratively within a team while following established protocols. Why work at St Vincent’s? Join us on our mission to provide care to all, including the most at-risk people in our community Discounted access to many gyms for you and your family with Fitness Passport Access to discounted private health insurance with Medibank Access to a government salary sacrifice program. Make a proportion of your salary tax-free Committed to financial support for educational development, scholarship programs, paid study leave About the hospital In this role you will be based at St Vincent’s hospital, Darlinghurst. A busy inner-city hospital in a beautiful location Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches A place of expert clinical care for at-risk people Closely partnered with universities & affiliated research institutes, many of which are located on-campus Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health Sponsorship / work rights for Australia Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role. Pre-employment checks Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations. Equal opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. How to apply The closing date for applications is 27 August 2025 Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Respectfully, this role is not open to recruitment agencies Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct
